5.0
I am a liposarcoma survivor. I just completed 6 months of acute treatment at the medical clinic at the Storefront Humber location. I received two remarkable services during my time at this Clinic. The first was the excellent medical attention provided by the nursing team. The head wound nurse and team leader was charismatic and engaging and knew how to expertly provide long term wound care management. This was in part because of required ongoing training but more importantly due to his extensive work experience. This group of professionals was always focused on my changing medical needs, readily available to care for unexpected emergencies, and at key times the head wound nurse would suggest a slightly modified approach to help the healing process for me to discuss with my surgeon and/or family physician. The second and as important as the care giving was the empathy and remarkable ability of each team member to help restore, if not raise my mental spirits. For me, this was a critical component needed given the long-term nature associated with my healing. During each of my visits for example, staff members always knew my name and surprisingly were able to recount prior visit discussions to help build the interpersonal connection. The Clinic’s atmosphere was dynamic and lively yet serious and focused when attending to my specific needs. Based upon my experience, comments by H Singer (posting below) are disparaging and underplay what is truly one of the best postoperative medical clinics in the City.