1.0
Very bad experience with the front office staffs and management of the clinic. We visited them on last Saturday and doctor prescribed for some lab tests and we did the same and reports were send to them directly, we got a call from from them on Tuesday asking why did the lab sent the reports to them and who are we, weird then we had to tell them to check the system and then they found, they do not even look before calling, and then they asked us to come this Saturday. We reached clinic early in the morning and again we faced the same question, my wife just lost it there and she had to speak out, now they asked her to wait for another 2 hours to see the doctor, we thought yes they might be busy, so we waited for sometime and in the meantime we wanted to see the blood work report so went inside again to ask for the report, surprisingly some one new walked in and they wanted to see the doctor and now we heard them saying please wait for 40 minutes and doctor will see you and there was only one doctor available it seems. We felt this was not fair and we got our reports and went to a different clinic. Previously when me and my daughter visited them it was an amazing clinic with very good service but we don’t know what changed now, hope they will bring back their old way of working. Thank you, and again this is nothing personal on anyone but we are just trying to explain our situation.