HOUSING AUTHORITY OF THE CITY OF KEY WEST

Awful Not helpful I called to get information and some young kid answered the phone and it was like pulling teeth to get any information at all aside from we only deal with our properties and theres a wait list Every question I asked was met with I d Awful Not helpful I called to get information and some young kid answered the phone and it was like pulling teeth to get any information at all aside from we only deal with our properties and theres a wait list Every question I asked was met with I dont understand Why Because you have immature inexperienced kids working the phone who have zero communication and people skills Could not get any information directly from the staff more ... hide ...

The entire agency is a disgrace Theyre taking on more properties when they cant handle OR refuse to acknowledge the deplorable conditions of these properties Same doors since the 1940s mail slots gaps wasting energy and welcoming bugs in the units The entire agency is a disgrace Theyre taking on more properties when they cant handle OR refuse to acknowledge the deplorable conditions of these properties Same doors since the 1940s mail slots gaps wasting energy and welcoming bugs in the units rats they slap a coat of paint over ROTTING wood windows sealed shut mold growing in units staff from top to bottom ARE completely unprofessional rude will NOT provide PUBLIC information Whoever said they live porter place 20 years and has no issues must be unconscious or blind more ... hide ...

Come to find out that couples are given priority over single applicants This came from the admin Ms Aubrey Now Im really terrified posting this because it will affect any application I have for housing or help I will not be able to apply for housing Come to find out that couples are given priority over single applicants This came from the admin Ms Aubrey Now Im really terrified posting this because it will affect any application I have for housing or help I will not be able to apply for housing anywhere in key West again applications pending Im sure will be buried Its not okay I will not be silenced out of fear of becoming homeless more ... hide ...

I an have lived in KWHA at Porter Place for nearly 20 years now and have never had a Problem with them calling me back so I dont know why the reviews on here about them are so Negative Plus The Maintenance workers are the best in Key West In the re I an have lived in KWHA at Porter Place for nearly 20 years now and have never had a Problem with them calling me back so I dont know why the reviews on here about them are so Negative Plus The Maintenance workers are the best in Key West In the rear event that I need them to fix something in my apartment they come fix it immediately In fact I just called Maintenance this morning at 1024 am and the Maintenance guys came and fixed my problem by 1115 am They are All very Professional and polite I think they all deserve a raise more ... hide ...

I have been calling since 3 days and all they say is call emergency and then we call emergency and they say call maintenance and it keeps going around especially when its my ac that is not working I have 3 kids and I have a 3 year old and I call them I have been calling since 3 days and all they say is call emergency and then we call emergency and they say call maintenance and it keeps going around especially when its my ac that is not working I have 3 kids and I have a 3 year old and I call them and say can you help with the ac they say I Cantnthe maintenance is not here and that is not my problem more ... hide ...