HOUSING AUTHORITY OF POMPANO BEACH

Im homeless and I was contacted back in November of 2021 that my app was pending verification Its been months and nobody has gotten back to me I dont want to rush anyone I just wish they would say whats going on instead of we will be contacting you i Im homeless and I was contacted back in November of 2021 that my app was pending verification Its been months and nobody has gotten back to me I dont want to rush anyone I just wish they would say whats going on instead of we will be contacting you in a few weeks Weeks turned into months Its been very hard I sleep in my car I just want someone to be honest and say whats going on more ... hide ...

It was bad enough when the office is open with covid Imagine the office is closed and still closed Im a very good landlord that always trying to make things work with my tenants It makes me want to drop section 8 rentals which is sad

I walked into this location just seeking help or information about services in general Upon arrival i signed in and stood behind the girl who was currently at the counter speaking with the lady at the front As i stood there waiting only just to ask I walked into this location just seeking help or information about services in general Upon arrival i signed in and stood behind the girl who was currently at the counter speaking with the lady at the front As i stood there waiting only just to ask a question about how to get assistance for housing etc the lady whos name im not aware told me in a very rude tone that i could have a seat Although she spoke in such a rude tone i ignored her unprofessionalism and had a seat Finally after everyone had been served She called me up and just stood there staring at me as if she was annoyed I asked her a simple question and she told me their Section 8 was closed so i asked if she knew any other information that she could give me Because not being from broward i wasnt aware of how things worked as far as getting assistance with finding an affordable home rent etc Iam some one coming in inquiring about services i came in not disrespecting anyone But the sevice i got here WAS TERRIBLE Maam up front at the front window please watch the way you handle people or speak to people coming in only seeking help You dont know what that person may be going through A person could of lost their home got kicked out their home or something in that nature When i asked if she could help me as with any other numbers or information she gave me a big fat NO with the most unconcerned serious face i have ever seen She couldnt recommend or suggest anything and left me to figure things out on my own Which i am completely fine with But however i am not okay with the way this office does customer service Very unprofessional You are suppose to be serving the community witn respect and courtesy this woman was plain out nasty to me and had no reason to be I dont know her name but she is an older African american woman who has her hair black and permed short neckshoulder length and it appears she has a few gold teeth in her mouth kind of heavy set She completey disregarded me needing help and although i know she could of provided with another alternative she was VERY nastyunbelievable more ... hide ...

I am so disappointed of this housing authority in the city I grew up in The people there are rude in a subtle way and its saddening because its also towards the people who live within that community Countless times I have given them forms that were n I am so disappointed of this housing authority in the city I grew up in The people there are rude in a subtle way and its saddening because its also towards the people who live within that community Countless times I have given them forms that were needed for them to be lost and no where to be found They even lost my mothers marriage certificate I am currently sitting in their lobby writing this review I had an appointment at 115 and it is currently 241 and I havent seen anyone yet For Gods sake please Pompano Beach Housing Authority do better And by better I mean better management better customer service and better organization skills more ... hide ...

The worst housing authority due to the fact that u can have an appointment an they will keep u waiting for an hour or more in the waiting area if u move to Florida make sure U do not come here waste of time an to slow with everything Geesh