Housing Authority of the City of El Paso, TX

The representative Nancy was very nice to meet very polite to me and very helpful thank you very much Nancy

This is shameful if your woman they have an attitude my wife talked to Virginia meannI got on the phone and respect until I asked questions and then I got spoken to like had no right to ask These housing workers wait till the last possible days to ca This is shameful if your woman they have an attitude my wife talked to Virginia meannI got on the phone and respect until I asked questions and then I got spoken to like had no right to ask These housing workers wait till the last possible days to call They did it last year and I just got a call saying I have two days or they are taking it away Its the whole city in my experience Lets stand up people call the homeless coalition more ... hide ...

Case workers lack basic computer knowledge and will have you running back and forth like an animal for documents that they claim they dont need at first then suddenly change their mind weeks later Their phone operators are among the worst as they alw Case workers lack basic computer knowledge and will have you running back and forth like an animal for documents that they claim they dont need at first then suddenly change their mind weeks later Their phone operators are among the worst as they always leave you on hold more ... hide ...

I received an email from a HCV Technician stating my application was selected for HCV We worked together for a month She would email every Tuesday with questions or documents that she needed to proceed The last time she contacted she stated she had I received an email from a HCV Technician stating my application was selected for HCV We worked together for a month She would email every Tuesday with questions or documents that she needed to proceed The last time she contacted she stated she had all the information she needed to move forward and I should be getting a voucher I havent heard back from her since than which was 2 months ago She went from emailing me or responding to my emails to totally vanished I have called the main office line to no avail Never received and answer just an automated machine for hours on hours until I finally decide to hang up This is really sad why play with people lives like this And I am not even in TX so I cant just go into the office more ... hide ...

Went with my daughter to get information with housing The gentleman was very helpful Explained the process However a woman walked out and said there was a waiting period She was very unprofessional Didnt answer anymore questionsnThere are peop Went with my daughter to get information with housing The gentleman was very helpful Explained the process However a woman walked out and said there was a waiting period She was very unprofessional Didnt answer anymore questionsnThere are people out there needing services People are at the mercy of people like her Housing need to check on these employees and discipline them They should not be working with people No one deserves this treatment more ... hide ...