Burlington Housing Authority

Living in a unit managed by CHT and overseen by BHA for three years, I'm dealing with a serious infestation of bed bugs and mites, yet neither of them seem to care. Erlrich Pest Control has knowledge of the pests present, but will not give me proof. Living in a unit managed by CHT and overseen by BHA for three years, I'm dealing with a serious infestation of bed bugs and mites, yet neither of them seem to care. Erlrich Pest Control has knowledge of the pests present, but will not give me proof. I sent photographs to Hannah and Ann, my property managers, as they requested, yet they won't take any action. I asked to be moved, but that request has been ignored. I used to have a job that I loved, but I was suspended because of the need to keep the environment hygienic for medical reasons, so I'm unable to work. BHA asked for my pay records, so my VERAP will be revoked and I'll have to start paying rent. Also, because I'm employed, I'm not eligible for food stamps. Consequently, my salary is quickly depleted by laundry fees, bug sprays, et cetera, and I'm unable to afford food until the next payday. I regret ever coming to Vermont. My friends have all abandoned me and I'm in a very lonely place. My job is the only thing that keeps me afloat, but CHT and BHA haven't followed through on the agreement we made in the lease. Even though they were granted $35 million in government funding last year, they won't fund a solution to this problem. I wish I had stayed at home instead of moving more ... hide ...

Why is it that noone ever answers the phone I applied in January I havent received one phone call When I went to apply in January the staff seemed rude and annoyed that noone cared about any of the applicants Very sad

Their staff really arent helpful and I wish I could give NEGATIVE stars 2 examples of why just from the last 6 monthsnn1 Our mine and my mothers apartments hot water and usually the heat right along with it has gone out somewhere between 6 and 8 time Their staff really arent helpful and I wish I could give NEGATIVE stars 2 examples of why just from the last 6 monthsnn1 Our mine and my mothers apartments hot water and usually the heat right along with it has gone out somewhere between 6 and 8 times Ive lost track of the exact number in the last two and a half WEEKS Instead of properly fixing the hot water heater replacing it or otherwise solving the issue they just reset the boiler and were out of hot water again in 2448 hours most of the time when one of us is in the middle of a shower Ill tell ya youre shower suddenly starts to run so cold that it physically hurts and youre riskng going into shock if you stay in but youve still gotta rinse the soap off your skin and the conditioner from your hair Not a good way to start a 12hour shift Especially in the wintern2 This summer we had several incidents of folks who do not live in our building and had no business being in the building hanging out and sleeping in our front hallway trying to get into our apartment and at one time smearing feces on the wall directly outside our door We called the police multiple times before talking to BHA about it They refused to put a lock on the front door to the building despite there having been one there when they bought it because it was too inconvenient for themnnThey are INCREDIBLY unsafe landlords who seem to not care the kind of risk theyre putting their tenants innnUpdate December 1 2020 they FINALLY replaced our hot water heater a week or two ago However when they came to paint or windows a few weeks ago they apparently painted our windows shut I found this out when our smoke alarms started going off due to the stove they put in years ago that has had several problems and we were only able to open my two bedroom windows This is a major fire hazard on top of being a serious inconvenience more ... hide ...

Completely incompetent maintenance staff They rarely fix anything properly and are often unwilling to even try They have policies against fixing most problems outside of normal business hours so when things go wrong on a Friday they wont even pretend Completely incompetent maintenance staff They rarely fix anything properly and are often unwilling to even try They have policies against fixing most problems outside of normal business hours so when things go wrong on a Friday they wont even pretend to fix it until Monday They also have lots of other issues that harm tenants more ... hide ...

Burlington housing is not what you thinkthere is nothing low income about their housing The more you make the more they takenThere neighborhoods are unsafe And unsanitary If you have an emergency maintenance issue expect that they will not show up at Burlington housing is not what you thinkthere is nothing low income about their housing The more you make the more they takenThere neighborhoods are unsafe And unsanitary If you have an emergency maintenance issue expect that they will not show up at your home for weeksmaybe even months Ive been living in a subsidized apartment for 12 years and I shouldve been able to save money to get out of here but let me be clearonce you get into one of these housing projects good luck getting out Its like a prison sentence Instead of moving forward they push you backwards They offer no help they may say they have a number of services but nothing that will benefit you in your life long goalsnIts pretty sad when the city that this association resides in is even calling it corrupt And is disgusted with the way the people there are treating there tenantsnIf you have goals for your life then be sure to steer clear of this place They wont hesitate to flip your life upside down more ... hide ...