Stanislaus Regional Housing Authority

Response to maintenance calls is serverely lacking Things that are not the tenant responsibility are ignored

So grateful for this agency yes they have some workers that are not that great But for the most part if you seek other help you will find it Alot gas changed with covid not really the workers faults they have alot in there plates This program has be So grateful for this agency yes they have some workers that are not that great But for the most part if you seek other help you will find it Alot gas changed with covid not really the workers faults they have alot in there plates This program has been a God send for me more ... hide ...

I really was happy and excited that I got help from amazing and friendly and hard worker of maintenance men who are Emanuel Valencia and Chris Ewing they really did good job they fix alot staff home sincerely thank you so much for them

Worst customer service ever These people work with a wide variety of people a lot of them needing extra time to understand what is needed from them and extra explanation instead of providing them with that sympathy or understanding they need they mak Worst customer service ever These people work with a wide variety of people a lot of them needing extra time to understand what is needed from them and extra explanation instead of providing them with that sympathy or understanding they need they make people feel belittled Ridiculous Working in this field you should know how to speak to people with sympathy and respect but instead people are met with unwelcoming and rude answers Staff needs a reality check because its disgusting how they speak to people more ... hide ...

Case workers never answer the phone never return calls 2 months ago i went through this same process of calling them going to their office during business hours just to find out they where close on days they was supposed to be open So i took it upon Case workers never answer the phone never return calls 2 months ago i went through this same process of calling them going to their office during business hours just to find out they where close on days they was supposed to be open So i took it upon my self to call and make complaints to fair housing I get a call back from fair housing after a week They asked me what happen and provide proof I had recordings of me calling them leaving voicemails videos of me going to the office and they was close on the days they was suppose to be open They investigated it and i made it clear that if nothing was done about the workers i was going to make it known world wide of going to the news facebook twitter My case worker was fired and i was provided another one and now im going through the same thing again So in the morning i will be contacting fair housing complaints again more ... hide ...