Brookline Housing Authority

I have been discriminated by the Brookline housing authority because of my race Mice bit my kids on my apartment Unfortunately the public health and the maintenance dont see us las human but as mice

Ive had Nerry as my manager for over a decade and at that time She was always understanding helpful and resourceful as well I thne had Carol who recently no longer work there I am now with Kelly who I havent met yet but I am sure shes great 0 nAs far Ive had Nerry as my manager for over a decade and at that time She was always understanding helpful and resourceful as well I thne had Carol who recently no longer work there I am now with Kelly who I havent met yet but I am sure shes great 0 nAs far as the the office staff enounters I havent had much experience with although I had a time when an employee was belittling me was extremely rude over the phone with me I had reported the conversationyears ago and I received an apology by the upper management team which was nice As far as the buildings I do know there have been several occasions mice have been an issue and at some locations RATS are a huge problem on the exterior of the building parking garage and playground BHA had a project done recently and at one point rats seem to find another place to run but they are back I believe this is a community issue and not just BHA I have never experiences roaches but would hope the housing authority would address that immediately as roaches like to travel As a resident we also need to take ownership to be sure the following are kept up to par in our apartments Dirty dishes in the sink Crumbs in the floors or counters Garbage Pet food on the floor and excess moisture As a housing resident we need to take ownership in our community we as residents need to teach our children to not liter as well I see it a lot It shouldnt be the maintences responsibility to pick up our trash When residents are taking out trash we need to be mindful trash should be in the trash not on the side Those rats will tear it up and come ack looking for more I can agree with most comments that ALL apartments are very outdated and they should reconsider where their fund are applied too Most of Boston Housing buildings are brand new and updated and just unsure why more ... hide ...

We had a really good experience with BHA with regards to housing for our son with a disability They were very professional patient and accommodating All our questions were answered in a timely manner and we appreciate their guidance during the enti We had a really good experience with BHA with regards to housing for our son with a disability They were very professional patient and accommodating All our questions were answered in a timely manner and we appreciate their guidance during the entire process more ... hide ...

The apartments are so outdated and INFESTED with roaches and mice My children have panic attacks every time they see a bug which is so hard for me to deal with My children arent comfortable in their own home You cant leave any food unintended because The apartments are so outdated and INFESTED with roaches and mice My children have panic attacks every time they see a bug which is so hard for me to deal with My children arent comfortable in their own home You cant leave any food unintended because a bug will crawl into it I come home when the sun comes down and its so annoying having to walk through the parking lot and the back part of the apartment when there are rats running left and right Maintenance is really nice and really do try their hardest to help with the issue but this is bigger than them Staff is great but apartments unfortunately is why this review is a one star more ... hide ...

One of the worse places you could ever live they are infected with roaches mice and all types of bugs all year long The Matinence doesnt do anything to fix the units they dont even care about overcrowding Whoever is funding these apartments needs to One of the worse places you could ever live they are infected with roaches mice and all types of bugs all year long The Matinence doesnt do anything to fix the units they dont even care about overcrowding Whoever is funding these apartments needs to rip every single building down and renovate them badly These are the worse apartments ever and they only care for specific races of people The housing authority is terrible the apartments are terrible and the housing managers are terrible Choosing to live here should be a last resort in my opinion more ... hide ...