City of Sacramento Housing Authority

If you guys are going to close down completely for lunch then maybe you should put it in your business hours Then having people take busses down here and waste there time only to be told they have to wait an hour for you to open up How unprofessional

I have called no less then 15 times and have been on hood for over 20 hours Im the past month THEY ARE NOT HERE TO HELP I am a landlord and have submitted all documents with zero contact from staff Ive gone to their office and was told they did not a I have called no less then 15 times and have been on hood for over 20 hours Im the past month THEY ARE NOT HERE TO HELP I am a landlord and have submitted all documents with zero contact from staff Ive gone to their office and was told they did not allow people inside due to COVID Its sad I have to resort to bad reviewsnnUpdate 103122 still no response Everyone at the call center is rude and is just trying to discourage you from contacting a supervisornnWe were told wed be forwarded to a Lead Cecilia and only got a voicemail Over 6 months later and still a no gonA good tenant will is facing eviction because we can not renew a contract with a fair market rent more ... hide ...

I am currently trying to port and I have an apartment ready and waiting for my RFTA that has been received since 8242022 to be approved and schedule inspection nothing I call every week to ask for updates and the same reply back please allow 46 weeks I am currently trying to port and I have an apartment ready and waiting for my RFTA that has been received since 8242022 to be approved and schedule inspection nothing I call every week to ask for updates and the same reply back please allow 46 weeks to process this has to be a joke The state capital and this is how they are doing things I understand there are other things going on in the world but please explain to me how this makes any sense to have all the necessary documents but not have it approved and processed by now Im low rating this organization based on the unorganized services Ive experienced we got to do better more ... hide ...

Turned in the same paperwork 4times i still dont know if they recieved it Whats the point of the yellow drop box if no one ever recieves the content They need to make some serious changes cause if you want to speak with anyone you have to be on hold Turned in the same paperwork 4times i still dont know if they recieved it Whats the point of the yellow drop box if no one ever recieves the content They need to make some serious changes cause if you want to speak with anyone you have to be on hold for 1hr before they pick up the phone i kid you not it happents to me every time more ... hide ...

Simply this agency might as well NOT exist As said above They do not save lives they make lives harder I have submitted 2 request to move for same property the property submits the RFTA but gets no response back more than a month now for second tim Simply this agency might as well NOT exist As said above They do not save lives they make lives harder I have submitted 2 request to move for same property the property submits the RFTA but gets no response back more than a month now for second time No accountability or oversight I used to think I had a great worker not anymorennThe portal no longer provides a section to leave a message for worker call back Has to be a better way or higher contactnnLast phone call with worker not pleasant flip side Im finally housed in a new SHRA PropertynnWhen desperately in need of peace and safety waiting for a safe place to be is very hard more ... hide ...