Brazos Valley Council of Governments

What they did to me was very grimy I had an appointment 09072022 at 130 pm During that meeting they claimed if you didnt have something they needed you would have a chance to bring it in Keep that in mind When I got called up they claimed they needed What they did to me was very grimy I had an appointment 09072022 at 130 pm During that meeting they claimed if you didnt have something they needed you would have a chance to bring it in Keep that in mind When I got called up they claimed they needed a form from the Social Security office I gave them what I had showing I was not getting social security Barbara Burns said that wasnt acceptable because they wanted the actual date I stop getting my payments I then signed in to my ssa account and showed her there I wasnt getting social security She had me take a screenshot and email it to her I emailed it to her twice because the first one was too small I did it right in front of her even gave her my phone so she can tell me what to send her Afterwards she gave me my voucher I went and gave it to my apartment manager 3 weeks later on on Oct 21 after not getting a return call from Esther Medina I went up there Thats when I found out that I was denied Esther told me they had to include the social security as my income because I didnt provide a letter from social security It amazes me how these people are soooo lazy and unprofessional because they couldve told me on Sept 7 to go to the social security office and bring back the letter they needed It wouldve took a simple phone call saying Hey we know we told you that her screenshot would work but we need you to actually bring up a paper showing youre not receiving social security They didnt do that though because they know what they were doing Esther told me I could appeal and two days later I turned in the paper they needed After that again I tried getting in contact with Esther Medina Even called and left a message for Harold who is supposed to be her manager Neither one of them returned my call because thats how they do their job No professionalism no accountability because they know they have no one that is going to require them to do their job I went out of town for 2 weeks When I came back and checked my mail I seen I had a letter from the Choice Voucher program Lilly stating I had a appointment that morning I didnt get the letter until 430 pm I called right away Telling her that Esther or Harold couldve easily returned my phone call since I left them a message stating I was checking for the update The conclusion Lilly told me shes following the rules I missed my appeal and I can get back on the list As you can see these folks work for a program that they obviously have a problem with it helping people Cause they do nothing to actually help anyone more ... hide ...

I have only been here a year and have had 5 or 6 different workers now Communication is awful calls are rarely returned emails unanswered questions unanswered no help with landlord issues The only person who had excellent communication skills and w I have only been here a year and have had 5 or 6 different workers now Communication is awful calls are rarely returned emails unanswered questions unanswered no help with landlord issues The only person who had excellent communication skills and was on her stuff was Tameika Ray If I could give her gold stars she would have 10 and a scratch n sniff sticker more ... hide ...

Wow this place is full of complete and utter nepotism The only way you will not face homelessness dealing with people two weeks behind on inspection sheets and 79 requests to submit is reaching out to the EEOC

Very clean nice environment Very nice and helpful employees

Everyone was very helpful today and answer all of my questions