The maintenance staff are great

I want to express my sincere disappointment in the lack of communication and clarity during the entire moveout process When notifying of our lease termination we requested a final walk through as legally allowed which ultimately was not provided Addi I want to express my sincere disappointment in the lack of communication and clarity during the entire moveout process When notifying of our lease termination we requested a final walk through as legally allowed which ultimately was not provided Additionally internal communication failed and resulted in us being billed for another months rent causing more time and effort on our end to remove the dues from our account The additional charges we incurred for our lease duration and pet fees were quite substantial then being charged for painting an apartment that was lived in for five months after being told at the start of our lease it wouldnt be required so long as no holes or damage to the walls were present finalized our disappointment After disputing the charges and attempting to contact the leasing office to further discuss we did not receive any response Multiple email and phone call attempts were made over the duration of 7 weeks We will refrain from referring colleagues family and friends from utilizing any EQR properties for lease in the future more ... hide ...

Nice neighborhood The maintenance crew is very efficient at resolving issues

Everything is good except for cigarette smoke everyday If not for the smoke I would give 5 star Everyday in the afternoon and at night we can smell the strong smoke from outside This happens even when we close our window and the doornThe staffs are r Everything is good except for cigarette smoke everyday If not for the smoke I would give 5 star Everyday in the afternoon and at night we can smell the strong smoke from outside This happens even when we close our window and the doornThe staffs are really helpful and friendly here Apartments are new They always give great maintenance service more ... hide ...

Absolutely awful to deal with Shady business practices poor quality of the apartment poor value insect issues rude neighbors poor sanitation during the pandemic and RAMPANT crime This company only wants to cash your rent check they dont actually ca Absolutely awful to deal with Shady business practices poor quality of the apartment poor value insect issues rude neighbors poor sanitation during the pandemic and RAMPANT crime This company only wants to cash your rent check they dont actually care that you are a human being more ... hide ...