A nice quiet safe affordable apartment Friendly professional staff Very pleased Mom moved here

My father has lived here for 10 years and I have heard him always complain about the poor treatment that he receives He gets written up for feeding the squirrels and the birds He gets written up for leaving his apart mentioned doors open He gets writ My father has lived here for 10 years and I have heard him always complain about the poor treatment that he receives He gets written up for feeding the squirrels and the birds He gets written up for leaving his apart mentioned doors open He gets written up because his plants are against the building and had to dig up his rose bushes he had planted because he isnt allowednnMy father recently had a stroke The property staff was informed my father was under hospice while we the family made a decision in regards to his care His card key to open the gate off Huntington Drive no longer opens the door I told the office receptionist and was given all the excuses under the moon as to why it possibly doesnt work 3months later still no functioning key card His medication is delivered and the apartment claims to have programmed my fathers landline to the intercom to be buzzed in but yet we have issuesnToday my father fell out on the street A passersby saw my father on the floor jumped the gate to help him up 911 was called and I called the office to inquire where my father was since I couldnt reach his care provider I was told they couldnt disclose information When I called to log a formal complaint I was told that is correct They cannot disclose information and its up to the office if they wish to call the family and let them know what happened SrslynnDoesnt matter that they see me That they see the family here daily watching my dad That they know hes very ill and under hospice This isnt assisted living or 24 hour care is what I was told Regardless of how many times I reminded them this is SENIOR Living and family members do care to know about their family members I was told its not their policynThey give residents emergency buttons in case they fall but no one here to answer that emergency call How does that work FYI when I gave notice my father was moving all I was reminded that is very important is to not pack up this item because it is very expensive 600 dollars And it would be horrible if we took it because its very expensive 600 When you meet the receptionist shell remind you of the costnnThe social worker believed that she had the authority to come into my fathers property and remove mail from the property She would go through his mail and tell my fathers care provider what was for me for him and throw away what she thought was junk mail Im pretty sure everyone knows this is a federal offense When I logged a complaint Im questioned as to how do I knowbecause everyone who enters my fathers property is family and no one would lie about taking mail that I had seen and stored for me to fill out at a later date I called the social worker and left her a stern and mean voicemail about going through peoples personal property and the form that had gone missing reappearednnI dont complain unless there is a problem to question me about my concerns is disrespectful To justify the ill manner treatment of the elderly Especially a tenant who has rented since the property opened is beyond unacceptablennOther tenants complain too About getting written up for dumb things such as placement of their bird cage and also feeding of the squirrelsnnIf youre in your early senior years and full of life also hate animals Perfect place for you If you have no family members who care to know if you fall or get hurt or end up the hospital this is the place for you If you want to be reminded day in and day out what you can and cannot do this is the place for you If you wish to rent from a place you cant live in and feel comfortable This property is perfectnnI wouldnt recommend this place for anyone or to anyone more ... hide ...