So disappointed at the lack of customer support provided to tenants by the leasing office I have written called and left dozens of voicemails for months regarding my deposit and have not heard from anyone I went as far as writing to the management co So disappointed at the lack of customer support provided to tenants by the leasing office I have written called and left dozens of voicemails for months regarding my deposit and have not heard from anyone I went as far as writing to the management company who handles their staff and never heard from anyone regarding my deposit The fact that office staff is consistently changing says a lot about the management company itselfnnAlthough I enjoyed my time living in The Bixby the lack of response and consideration towards tenants really speaks volumes more ... hide ...

The leasing office employees at this location needs a complete overhaul From the beginning of my application until Ive decided to cancel has been a complete disaster The leasing staff is unprofessional their follow through is almost slim to none Yo The leasing office employees at this location needs a complete overhaul From the beginning of my application until Ive decided to cancel has been a complete disaster The leasing staff is unprofessional their follow through is almost slim to none You almost have to go in the office to get in contact with someone and even then you have to hope someone is there To get you to leave them alone they will tell you they will call you the next day and you wont hear anything I was misquoted on an apartment multiple times that resulted in a change with no communication of why As multiple reviews have stated this place is unorganized and the service is horrible Although the building is nice and location is fantastic its hard to get pass the onboarding process Good Luck more ... hide ...

I have been trying unsuccessfully to get in contact with the leasing office for the last week Ive called different times of day and am always told they are on lunch Ive left several messages and even stopped by today since I was in the area touring o I have been trying unsuccessfully to get in contact with the leasing office for the last week Ive called different times of day and am always told they are on lunch Ive left several messages and even stopped by today since I was in the area touring other properties and no one could help mennI really like the location and what Ive seen of the building but I guess this place isnt for me more ... hide ...

LEASING OFFICE Unavailable during the leasing office hours I have sent a total of 5 emails and 24 calls to get in touch with anyone It took three days for me to talk to anyone and not because they called me backnnEveryone except the front desk is non LEASING OFFICE Unavailable during the leasing office hours I have sent a total of 5 emails and 24 calls to get in touch with anyone It took three days for me to talk to anyone and not because they called me backnnEveryone except the front desk is nonexistentnnAPARTMENT MAINTENANCE I have a roof leak that has spread in my bedroom causing mold everywhere Ive sent pictures in the apartment mobile app but no one responds Also the garage door no longer has button access to leave so my car has been stuck for 3 days after I dropped my keys down the elevator chuteno assistance At the same time the second garage is broken and open access to allunsecurennThere are clear rodent and trash issues presentnnAMENITIES Basically none of the amenities workprinters dog wash etcnnPros good location more ... hide ...

There were pros and cons to living here pros were the rent is fair overall staff is nice and its a pretty good location However cons outweigh the pros I moved out 4 months ago and have yet to receive my security deposit back communication logistics There were pros and cons to living here pros were the rent is fair overall staff is nice and its a pretty good location However cons outweigh the pros I moved out 4 months ago and have yet to receive my security deposit back communication logistics didnt make sense I got locked out of my apartment and had to wait over an hour for someone to let me back in there is no secure package room and I got a TV stolen and when reported to the staff they didnt offer any additional help even though there are cameras in the hallways lastly the amenities are not well kept in my year of living there I went up to the rooftop once Definitely tour in person before signing a lease more ... hide ...