Have no AC for 4 days in extremely hot weather no one came to check the AC unit they didnt even call to let me know when they could be expected I feel so sorry for anyone dealing with No Ac with this Florida heat especially babies elderly and people Have no AC for 4 days in extremely hot weather no one came to check the AC unit they didnt even call to let me know when they could be expected I feel so sorry for anyone dealing with No Ac with this Florida heat especially babies elderly and people with health issues I never get call backs when ever I leave messages and its hard to reach anyone sadly even with emergency situations If someone can please have the office help me with this matter its in their maintenance request there is multiple messages Thanks more ... hide ...

Dean Woods is a small and nice property Everyone has an assigned parking space so parking for visitors was a hassle Ironically there was always cars parked there of people that did not live there Also if you dont have an assigned parking space dont w Dean Woods is a small and nice property Everyone has an assigned parking space so parking for visitors was a hassle Ironically there was always cars parked there of people that did not live there Also if you dont have an assigned parking space dont worry because it seems to be ok for you to block the sidewalks and stairwells with cars since our neighbors did it all the time and nobody ever said anything It lacks amenities but its ok because you will be entertained enough by the resident community meetings often held in your stairwell or in the pavilion which have music drinks and smoking It is a no pet community so if you see your neighbors hiding dogs in the apartments look the other way like management does for certain residents I will say you really get to know your neighbors through the paper thin walls We heard many gettogethers movies TV shows video games arguments and even fights with our neighbors through our wall since we could hear EVERYTHING I will say the apartment homes are comfortable clean and updated enough Maintenance was alright typically a couple days for major things However I moved out and I would have still been waiting for a new closet door ceiling fan and carpet cleaning from before I moved in Asantewa the former Property Manager was the best part of living here She made the application and movein process so efficient She was super friendly courteous and flexible The new Property Manager Jaimie seemed to be ok at first Shortly after she was extremely hard to reach by phone email or in person It was so frustrating because if you had an issue question or concern who could you talk to if she doesnt answer since the office is always closed and only takes care of you by appointment She left the big surprise for last though when she racked up our account with extra late charges carpet cleaning fees and pet fees They kept our 72500 deposit and charged us almost 50000 on top of our deposit when we moved out After I tried calling corporate to discuss the final bill I realized this is how they work John a representative from collections responded that property managers do not just add extra fees to the account so if she put them there its for a good reason I told him I had proof the carpets had those stains prior to me moving in from my movein report I told him the issue with the pet was resolved prior to Asantewa leaving and if he contacted her she would confirm I told him I paid the late fee included in the cashiers check provided for the last months rent He didnt care to hear any of that Instead he threatened with hanging up and sending my account straight to collections For peace of mind comfort and service I would take my money elsewhere Theres so many other apartment options in Orlando more ... hide ...

Ive been living here for almost 6 yrs and Ive never had any issues The property manager is truly amazing and very understanding The maintenance crew is great Things are done as quick as possible Property is always kept clean and everyone is friendly

I recently move in and have to say it was a smooth process The office was nice with helping me get approved for the apartment The apartment was clean I havent had to do a maintenance request so well see what happen at that time I was more happy to se I recently move in and have to say it was a smooth process The office was nice with helping me get approved for the apartment The apartment was clean I havent had to do a maintenance request so well see what happen at that time I was more happy to see how clean the apartment was the office is very clean also more ... hide ...

Its a small property but it is well kept The leasing office staff is down to earth I didnt see a model home but i was impressed but all the information i was given