My son and I had the great pleasure to tour this property, including a model unit. It was like Disney hospitality at an apartment complex! The grounds were immaculate and the model was modern, clean and well-maintained. Everyone we encountered, from My son and I had the great pleasure to tour this property, including a model unit. It was like Disney hospitality at an apartment complex! The grounds were immaculate and the model was modern, clean and well-maintained. Everyone we encountered, from before meeting them until meeting the manager Erika, made us feel welcome with a sense of community warmth that isn't always found nowadays. Erika provided us with information about the area and its amenities; she answered all our questions honestly and clearly explained what to expect in the application process. She made it seem like she would be delighted for us to be her neighbors; never did it appear that she was doing something out of obligation. Finding a place to call home can be overwhelming so you want it to feel like home where you are surrounded by similar people but enough diversity for growth. That's my takeaway from visiting Westlight Apartments - their staff is careful about who they accept as tenants in order to preserve that same feeling of hospitality before even applying...just as Disney and other major companies do! I submitted my application already but regardless of outcome, my review would remain unchanged. more ... hide ...

I would give a zero rating if I could for these apartments! The property manager, Erica Kelly, is very rude and disrespectful. She lied to my husband's face about movers she had hired who stole his property. We reported it to a police officer and he I would give a zero rating if I could for these apartments! The property manager, Erica Kelly, is very rude and disrespectful. She lied to my husband's face about movers she had hired who stole his property. We reported it to a police officer and he asked why Erica was acting inhumanely. We asked her for the number of corporate and she tried to avoid it by giving us the number of regional manager Hugh Nelson instead. He suggested that we misunderstood what Erica said and refused help since we weren't residents of the complex. Donna Collins was the last person we spoke to, but everyone should be fired for horrible customer service! more ... hide ...

My experience so far before move in has been great with the help of Shay and the management of the property as well Ive experienced some technical difficulties with the site to proceed with applying and Shay has been a tremendous help If you decide t My experience so far before move in has been great with the help of Shay and the management of the property as well Ive experienced some technical difficulties with the site to proceed with applying and Shay has been a tremendous help If you decide to apply they are very professional and helpful Thank you for the great customer service more ... hide ...

My fianc and I just moved into this apt complex and I originally wrote a bad review but we decided to take a leap of faith because the property manager Brittany promised us that we wouldnt be disappointed and were definitely not Shes completely follo My fianc and I just moved into this apt complex and I originally wrote a bad review but we decided to take a leap of faith because the property manager Brittany promised us that we wouldnt be disappointed and were definitely not Shes completely followed through and been surprisingly pleasant under seemingly stressful circumstances The whole complex is being fully renovated and there is a lot going on and we had some communication issues but most importantly they fixed everything and have totally treated us right The person who works in the front is new and extremely accommodating and great to deal with and has been communicative Everything in our apartment is totally new A piece was missing from the refrigerator and they had it fixed the same day The area is great We feel safe and taken care of and totally recommend more ... hide ...

I just want to know why you guys have a phone number but never answer the phone What is the reason