I have disabilities and I have been asking for a different unit to accommodate me and all I have gotten is a lot of lies and excuses and a switching of managers so no matter will accept responsibility for why I have been overlooked when cha based apa I have disabilities and I have been asking for a different unit to accommodate me and all I have gotten is a lot of lies and excuses and a switching of managers so no matter will accept responsibility for why I have been overlooked when cha based apartments have been available and I am still looking for answers and help and for the law to be followed and by the way they are handling this matter looks like a political hand or hands are involved please return my call regional manager msshelley and heads and overseers its not hard to contact me more ... hide ...

Dont move here my apartment been infested every since I moved in I reached out multiple times no change they dont care for this property I cant even put furniture in my home due to the infestation

a non working heater is not an emergency according to maintenance and office Mind you its 48 degrees rn in Chicago This has to be illegal

Im a current resident I have a problem with my air conditioner I have been calling about it for a week now and I have called 5 times since my first call I was just told by Maintenance that they will send a contractor out next Tuesday So that will mak Im a current resident I have a problem with my air conditioner I have been calling about it for a week now and I have called 5 times since my first call I was just told by Maintenance that they will send a contractor out next Tuesday So that will make 10 days without my air conditioner not working The kicker is that if I didnt keep calling them back I would have not talked to them and I would not have found out that I have to wait 3 more days before they send a contractor out Thats horrible management in Maintenance no matter how you look at it more ... hide ...

I stayed in that apartment for three and a half years. It was a nice place, however the old group of people who used to live in the Henry Horners still hung around the area. On some occasions, they even pretended to be from the electricity company so I stayed in that apartment for three and a half years. It was a nice place, however the old group of people who used to live in the Henry Horners still hung around the area. On some occasions, they even pretended to be from the electricity company so they could enter the building and cause trouble. Every inspection from Westhaven they were amazed at how clean my apartment was, but when I moved out, I had to pay $35 for each toilet, basin and bath because they were "dirty". I was also charged $96 for something that I'm not sure about, and management is not available for clarification. My apartment was broken into three times and the third time, nothing was heard and those who heard refused to help the police. I was told for two weeks that I would get the camera footage, however when I went to the office, I was informed that "the cameras don't work". What a joke! That was my experience. Also, when the Bulls and Blackhawks were playing, don't expect to get a parking spot before 9 or 10 pm. Don't rent here if you don't want to be taken advantage of! more ... hide ...