As of this writing 15 reviewers gave 5 1 gave 4 and only one reviewer gave one 1 StarnThis sounds suspiciously too good to be true Im inclined to believe the reviewer who gave 1 Star Just read all of the highly positive reviews again Dont they sou As of this writing 15 reviewers gave 5 1 gave 4 and only one reviewer gave one 1 StarnThis sounds suspiciously too good to be true Im inclined to believe the reviewer who gave 1 Star Just read all of the highly positive reviews again Dont they sound to be right out of an advertising brochure You be the judge Thank you for reading this more ... hide ...

Mr Brooks was awesome over the phone when my soul was broken he made my Day

My dear friend lives at Silver Birch and has told me many things about this place I dont know whos writing the reviews on this website but Im guessing its staff because none of it fits with what my friend has told me about Silver Birch The staff are My dear friend lives at Silver Birch and has told me many things about this place I dont know whos writing the reviews on this website but Im guessing its staff because none of it fits with what my friend has told me about Silver Birch The staff are untrained inconsiderate and have indifferent attitudes toward the needs of the residence Sometimes they openly verbally abuse residents who cannot defend themselves Emergency calls for help are responded to inadequately and very slowly For example My friend has fallen a couple times in the bathroom and pressed the emergency call button only to hear the phone ringing in response She pressed it again and her other phone rang in response She could not get to either phone because shed fallen She pressed the button a third time and someone came to the door to help but did not have any keys and could not assist her So she waited in pain on the floor Fortunately she was not severely injured while she waited all that time until staff came with keys and helped her up Most of the food is canned Overly processed starchy and disgusting My friend became ill from the food so many times that she started cooking in her room instead Many of the residents including those with dementia cook in their room with fryers hot plates and other appliances This is against the rules but completely inmonitored Fortunately there has not been a fire yet because theres no adequate fire plant During the emergency fire drill residents were told they could take the elevator downstairs Many residents have issues with substance abuse and lounge outside smoking crack or drinking liquor None of the rules are enforced and some residents bully others for money or refuse to share the computer time I could go on for days about how bad this place is Hopefully you will not choose Silver Birch for your loved one At best they will be disappointed by the lack of care they receive They may slip into depression due to lack of activities and outings At worst they may be verbally abused or may have a medical emergency and no one will care more ... hide ...

Recently toured this beautiful building and saw firsthand how happy and proud the residents were to live there The staff were very friendly and accommodating I highly recommend Silver Birch to anyone looking for an Assisted Living to call home

We were struggling for the last few years while at work during the day and leaving my mom alone at home Silver Birch was recently built and near us in Hammond It is designed so well from the paint to the light fixtures and most importantly the staff We were struggling for the last few years while at work during the day and leaving my mom alone at home Silver Birch was recently built and near us in Hammond It is designed so well from the paint to the light fixtures and most importantly the staff Together Silver Birch is a wonderful example of what it should be like for Seniors who want to have independence but yet need help with some things The best part is she has friends and people around her who truly care about how her day is going The beautiful dining room is a place for her to eat meals and visit with others Areas to watch TV together and activities like manicures and music have helped her bond We are so lucky to have a place like Silver Birch they have helped mom feel like she has a bigger family we are so grateful for the people who care for and about her every day more ... hide ...