Pros: - two bedroom suites for families - heated pool - ice delivered to room on request - employees are nice and friendly Cons: - all amenities except for the pool and gym cost extra (pool table, bowling, ice skating, etc.) - all amenities close ve Pros: - two bedroom suites for families - heated pool - ice delivered to room on request - employees are nice and friendly Cons: - all amenities except for the pool and gym cost extra (pool table, bowling, ice skating, etc.) - all amenities close very early or have very limited hours; the game room, the pool, the hot tub and others close at 9:00pm. There is an outdoor fireplace in the pool area that we were unable to use after 9:00pm. The game room doesn't open until 3:30 on some days and the ice skating closes at 6 I believe. This was very disappointing since we would go to the lake and go hiking during the day and then come back to the resort with nothing to do. This is the main reason for the 3 star review. - customer service: our request for housekeeping was not fulfilled. We were placed in a room where they were doing construction which woke us up at 8am. They offered us another room but we didn't want to move all of our stuff. It would have been nice for them to have given us a discounted rate for the first night due to the inconvenience. - very expensive In conclusion, I would not recommend this hotel. It is exorbitant for what it offers, as most of the amenities require extra payment and are not available during the hours when people are typically at the hotel. more ... hide ...

Classy resort at reasonable offseason prices Valet and greeters at the main doors are a nice touch We got a room on the first floor above the bowling alley which is in the basement It took a couple of days to realize we are hearing sounds from bowlin Classy resort at reasonable offseason prices Valet and greeters at the main doors are a nice touch We got a room on the first floor above the bowling alley which is in the basement It took a couple of days to realize we are hearing sounds from bowling alley thinking its maid service rolling their carts around constantly Luckily the bowling alley closes at 10pm or it would be hard to sleep more ... hide ...

We went to lunch there at Gretchens restaurant inside the resort I was surprised they only had 1 server She made it known that she was overwhelmed It looked like a manager was helping to clear dishes They both gave it their all and my dish was great We went to lunch there at Gretchens restaurant inside the resort I was surprised they only had 1 server She made it known that she was overwhelmed It looked like a manager was helping to clear dishes They both gave it their all and my dish was great but my mother had to try to scrape off part of her sandwich because it was too thick to take a bite out of I expect more from a resort of that caliber more ... hide ...

Fantastic place to stay in stunning landscape Rooms so comfortable hotel quiet and peaceful Outdoor ice rink on site Airport shuttle More vegetarian options on menu would be appreciated Love this hotel

Enjoyed the balconies during our stay in one of the celebrity suites They have nice furniture with umbrellas for shade and one overlooks the ice rink The lodge staff was friendly and service was fast