Just moved in little over a month ago love it here quiet and relaxing friendly neighbors place is well taken care of staff are great and efficient routine spraying for critters had an unexpected difficult situation involving the manager she came rigJust moved in little over a month ago love it here quiet and relaxing friendly neighbors place is well taken care of staff are great and efficient routine spraying for critters had an unexpected difficult situation involving the manager she came right over and was more than happy to help in an unsafe world these days its nice to know people still really care and help each other instead of step on each other more should follow the stunningly impressive example of southbrook apts more ...hide ...
EDIT Renee the property manager is dishonest She had me sign the document confirming the condition of my apartment and assured me I would only be charged for carpet cleaning She added things to the document afterwards and is now charging me for thingEDIT Renee the property manager is dishonest She had me sign the document confirming the condition of my apartment and assured me I would only be charged for carpet cleaning She added things to the document afterwards and is now charging me for things when Im no longer able to contest it She does not care about you and is not a professional This was underhanded Everything else stands but watch your backsnI lived here for three years it was my first apartment and it was a great experience I only left because I had to move out of town The neighborhood is quiet and safe and my apartment was in great condition when I got it Office staff were always kind helpful and quick to respond Maybe I was just lucky in my timing but I never had to wait a full 48 hours for a maintenance request to be completed Office staff communicated clearly what needed to be done in order to get my deposit back and made the moveout process easy Id recommend them in a heartbeatmore ...hide ...
Ive only lived here for 2 months but Ive been so impressed so far I had to go ahead and write a review The application and movein process was so quick and easy and the apartment was cleaned very well The maintenance guys respond quickly and are very Ive only lived here for 2 months but Ive been so impressed so far I had to go ahead and write a review The application and movein process was so quick and easy and the apartment was cleaned very well The maintenance guys respond quickly and are very thorough The complex itself is very well maintained and quiet The apartment is a great size for the price I looked at many complexes but am so glad to have ended up here I highly recommend considering Southbrookmore ...hide ...
This is the best place we have ever lived Staff is wonderful Everyone from Valerie the manager whom always has an open door strives to keep this place nice Even if she knows it might not make her the most popular she works day and night to ensure ourThis is the best place we have ever lived Staff is wonderful Everyone from Valerie the manager whom always has an open door strives to keep this place nice Even if she knows it might not make her the most popular she works day and night to ensure our safety and peace of mind Morgan the assistant manager is amazing as well She is so sweet and remembers me by name every time The maintenance guys are wonderful They work so hard to keep this place beautiful inside and out If you want more than just an apartment if you want a home and a community I highly recommend Southbrook We have never been happier and plan to stay a very long timemore ...hide ...
My partner and I have been living here for a few months and we love our apartment From the start of our application to the move in we were beyond satisfied with the amazing customer service we received The process was fast and easy they always had anMy partner and I have been living here for a few months and we love our apartment From the start of our application to the move in we were beyond satisfied with the amazing customer service we received The process was fast and easy they always had answers to any question we asks as well as quick to respond to any concern that needed to be addressed We are glad we call Southbrook our homemore ...hide ...
2744 SW VILLA W DR, TOPEKA, KS 66614 785-272-1398 Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 housing, Kansas Department of Commerce and Housing/Kansas Housing Resources Corporation • Total number of rental units: 60 • Total number of low income units for rent: 60 • Type of construction: New construction
6352 SW 11TH ST, TOPEKA, KS 66615 913-272-1398 Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 housing, Kansas Department of Commerce and Housing/Kansas Housing Resources Corporation • Total number of rental units: 11 • Total number of low income units for rent: 11 • Type of construction: New construction
The Manager and Maintenance Man gets things done, which is nice. However, its taking many months to get rid of these bed bugs in my Apartment.Ive never had bed bugs prior to living here, nor do any of the 3 houses I go tThe Manager and Maintenance Man gets things done, which is nice. However, its taking many months to get rid of these bed bugs in my Apartment.Ive never had bed bugs prior to living here, nor do any of the 3 houses I go to. Even so, Ive had them ever since I moved in 7 months ago. After discussing my issue with several different residents, I found out the person who occupied my Apartment (609) prior to me had bed bugs bad. Sure, they changed the carpet out and probably sprayed, but that doesnt kill the eggs or bed bugs hiding in walls, outlets, vents, or other non-floor related areas. Especially since they can live for about a month without food.The Manager is willing to personally spray if need be and Pest Control comes monthly to do half the floors and any apartments that need it. I just wish there was a better option to take care of this issue. Im just sick of them and its very frustrating. They wont go away and no permanent solutions are being offered. Ive had to have Pest Control spray every month since being here.They apparently move from apartment to apartment because multiple other residents Ive spoken to have been dealing with them their entire time living here. Apparently it has become part of their daily routine to spray rubbing alcohol around their apartment and to check their blankets/pillow every night. One person even goes as far as keeping everything double bagged except for only a handful of clothing.Ive already had to spend over $100 for mattress covers. I have to buy 91% isopropyl alcohol to kill them. Residents suggest buying sticky traps. I mean, the included Electric Bill in Rent is so not worth the hassle, especially if you have to keep buying stuff to temporarily deal with them.Before moving in, Id make sure to check all the cracks and crevices for indications of them. Perhaps throw down sticky traps as a precaution.more ...hide ...
We€™ve been here for almost a year and I love it. Quiet and responsible neighbors. Pretty property. Nice units. They keep on top of pest control and filter changes well. Safe neighborhood. Maintenance is friendly and We€™ve been here for almost a year and I love it. Quiet and responsible neighbors. Pretty property. Nice units. They keep on top of pest control and filter changes well. Safe neighborhood. Maintenance is friendly and responds quickly. But what I appreciate the most has to be how nice the office staff is. One day I called with a small (but sort of urgent) problem and since maintenance was currently busy, one of the office guys came to help me. I thought I had gotten my keys stuck in the door but turns out I was wrong. So embarrassing but he was super nice and helpful. There€™s a lady who works in the office who dropped what she was doing to talk with us about concerns. She was patient and thorough. I just feel like everyone goes above and beyond. If I had one complaint, it might be that the carpets and the kitchen and bathrooms are sort of outdated. But in my mind, those are minuscule problems because good management and a clean property are so worth renting here.more ...hide ...
This place had the most outrageous maintenance issues I have ever encountered. If you are thinking of living here, get yourself renters insurance - even though it's not required, you ABSOLUTELY NEED IT. For instance, oneThis place had the most outrageous maintenance issues I have ever encountered. If you are thinking of living here, get yourself renters insurance - even though it's not required, you ABSOLUTELY NEED IT. For instance, one day I went to the bathroom, opened the door, and it fell off its bottom hinge. I then stepped into the bathroom to find a pool of water dripping from the ceiling. When I reached for my bath towel to dry off, I PULLED THE TOWEL RACK OFF THE WALL. The stairs leading up to our apartment were deteriorating, and staff disregarded the maintenance request for weeks. Our apartment flooded twice, and we lived on the upper floor. On one occasion, waste water backed up and overflowed out of the toilets. The second time was during a storm when the kitchen ceiling caved in. This is a prime demonstration of what it's like to live at Oakbrook. Most of the time it's fine, but then suddenly things start to go wrong drastically. I was about to give this place two stars because the staff did seem to care about resolving the major issues (particularly the floods). Oakbrook Terrace is FAR too expensive for the troubles I had living there. We were paying $850+, and although it was a nicer place, it simply was not worth the hassle.more ...hide ...
