Have been coming here for 40 years and the nasty spirits and attitudes are the exact samenIm GOING WHERE IM CARED FORnUR SLOGAN IS LITERALLY WERE ALL ABOUT CARINGnThe lies

The entire staff was very pleasant respectful and professional Dr Giles was great She was knowledgeable honest had very good bedside manners and put me at ease A positive experience for me

They literally never answer the phone then by time you finally make it to the building and see someone good luck getting any info about your visit at all after you leave I remember going for a vitamin deficiency and feeling sloggish They did my vitam They literally never answer the phone then by time you finally make it to the building and see someone good luck getting any info about your visit at all after you leave I remember going for a vitamin deficiency and feeling sloggish They did my vitamin a and b and forgot to do D apologized then had me come in for a free shot to get it right the second time I really wish the west end had a place that cared more ... hide ...

Dont come here if you expect to be seen at your appointed time Be prepared for a 2 to 3 hour office visit every time And if you have to get laboratory work or medication bring a snack like I do that is additional time spent waiting at Park Du Valle Dont come here if you expect to be seen at your appointed time Be prepared for a 2 to 3 hour office visit every time And if you have to get laboratory work or medication bring a snack like I do that is additional time spent waiting at Park Du Valle Community Health Center My appointment today was for 1pm and I should have been one of the first patients seen after their Community lunch break I arrived at 1230 to relax watch a movie and calm down before my Blood Pressure is taken I was taken back to the examination room around 108pm It never fails it is now 216 and I still have not been seen by the Doctor Ive been told that I have white coat syndrome I think its just the frustration of coming to Park Du Valle Community Health Center and having to block out hours of my day to sit and wait for one visit They have no knowledge of Time Management and it doesnt help to tell the infamous people in charge because nothing gets done about it And they ask me why my blood pressure is always elevated when I come here Lets think about the unnecessary stresses caused by your lack of concern for your patients And why do I continue to torture myself with this mistreatment Finances I thank God that I dont have to see them every month If there is a better solution I am open for suggestions I am now going to the Nurses desk to see if maybe they have forgotten that I am here Lets see how long now My time of departure today was around 305pmnI really like the Physicians there and have developed a good relationship However it doesnt matter if what time of day my appointment is 1st thing in the morning in between or immediately after lunch it is always a minimum of 2 hoursnIn the past I thought maybe the Insurance Company pays by the hour which is why we are held hostage in the examination room for so long I am over the excuses and now going to check with my Insurance Provider to see if they can help more ... hide ...

This rating is for the support staff My experience with Nurse Practitioner Crutchfield is pretty great but after my visit late in the day yesterday and the way the nurse and another woman spoke to me upon leaving yesterday I will never be backnI was This rating is for the support staff My experience with Nurse Practitioner Crutchfield is pretty great but after my visit late in the day yesterday and the way the nurse and another woman spoke to me upon leaving yesterday I will never be backnI was humiliated I was belittled I was shamednHorrible individualsnThe support staff overall is lacking in basic office knowhow Messages go unreturned The voice mail system has a callback system we n that goes directly to your voicemail They are overall short and dismissivenI have never experienced anything like this at any medical facility in my life I assume because I am struggling financially now and because I cant afford to pay outof pocket to see my old providers that the staff at PDCHC feels it is their right to shame the individuals who walk through their doorsnDont go here if you expect actual caring people more ... hide ...