I am thankful for the shelter this organization provided for me and my family during our time of need. However, there are some issues that need to be addressed. First and foremost, when we arrived I got the feeling this shelter isnt kid friendly desp I am thankful for the shelter this organization provided for me and my family during our time of need. However, there are some issues that need to be addressed. First and foremost, when we arrived I got the feeling this shelter isnt kid friendly despite being a shelter for families. There is no play area for the children to play. If they run around due to being energetic theyre yelled at. The staff is not sensitive to children with disabilities at all. Our room did not have a working toilet. We didnt have hot water to properly shower. It wasnt until my last day of being here my toilet was fixed. We were put in a room with a microwave that had what appeared to have caught on fire. We didnt have any bed linens or bath towels or wash cloths. I was given a tablecloth to use as a towel for me and my two children. I was told to buy my own toilet paper despite the fact that the storage closet next to my room was full of toilet paper. The rule about having to stay out until 4:00 pm I can respect that but having to sit in a room for 2 hours until 6:00pm until you can go to your room seems ridiculous with children with short attention spans. Lastly, I thought this was the most cruel act ever. I waited in line on a Thursday for the food bank and I was told I could not have food for me and my children because I was a resident at the shelter. Even though more ... hide ...

Please stop donating to places that really do not help people They are happy to take in as much money as they can but will not put any money out when needed A family with a cancer patient asking for help and getting blown off Last straw They will nev Please stop donating to places that really do not help people They are happy to take in as much money as they can but will not put any money out when needed A family with a cancer patient asking for help and getting blown off Last straw They will never see another dime from me or anyone that I can get to listen to me more ... hide ...

Beware when you are completing your donation list I added items that didnt appear on the completed item list Basically they would only take what appeared on the list I wasnt going to donate half of my items so I will call someone else I cant believe Beware when you are completing your donation list I added items that didnt appear on the completed item list Basically they would only take what appeared on the list I wasnt going to donate half of my items so I will call someone else I cant believe a company operating on donations would refuse items It is nice things that someone will appreciate somewhere else more ... hide ...

This place was a blessing to my family They offered us housing They made sure we had beds We are truly grateful for the staff there Every situation is what you make out of it We now have our own place thanks to the staff

It makes me very unhappy to say that I have donated a lot of household items, as well as money to them over the years. I will NEVER again provide them with so much as a single grain of salt. Despite receiving funding for being a homeless shelter, whe It makes me very unhappy to say that I have donated a lot of household items, as well as money to them over the years. I will NEVER again provide them with so much as a single grain of salt. Despite receiving funding for being a homeless shelter, when it gets cold, they do not let people who are homeless come in and get out of the cold unless they can pay the $5 or $6 they charge for a bed. I have witnessed them reject three people due to their lack of money, even when temperatures were below freezing. Upon seeing this, I gave the first man $10 to get a bed, yet he was still refused entry, and it was evident from the conversation it was because of his race. I was so embarrassed for ever having given them anything. I am going to talk to the commission about revoking their funding. They are cruel con artists and what they are doing is a total violation of their non-profit status. I am also going to attempt to have their non-profit status challenged. These people are awful and they are smearing the Salvation Army's reputation and they need to be shut down. They do not even merit second-hand toilet paper. more ... hide ...