THE MARQUIS APARTMENTS
2651 POYDRAS
NEW ORLEANS, LA 70119
Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 Housing, Louisiana Housing Finance AgencyBusiness Hours Open Now
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
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Sat
Closed
Nov
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Sun
Closed
Nov
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Mon
25
Nov
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Tue
26
Nov
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Wed
27
Nov
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Thu
28
Nov
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Fri
29
Nov
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Sat
Closed
Nov
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Sun
Closed
Dec
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Mon
02
Dec
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Tue
03
Dec
-
Wed
04
Dec
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Thu
05
Dec
-
Fri
06
Dec
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Sat
Closed
Dec
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Sun
Closed
Dec
-
Mon
09
Dec
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Tue
10
Dec
-
Wed
11
Dec
-
Thu
12
Dec
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Fri
13
Dec
-
Sat
Closed
Dec
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Sun
Closed
Dec
-
Mon
16
Dec
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Tue
17
Dec
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Wed
18
Dec
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Thu
19
Dec
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Fri
20
Dec
Type of construction: New construction
Type of construction: New construction
Number of 1-bedroom units: 19
Number of 2-bedroom units: 32
Number of 3-bedroom units: 16
Number of 4-bedroom units: 12
Mekhi Prince
2022-03-29T15:18:46Z9 Months later and Im here having to follow up on my original review Google wouldnt allow me to write a completely new review nor add the updated review alongside the originalWord count limitnnUpdate 32922nnThough the property has numerous cons there 9 Months later and Im here having to follow up on my original review Google wouldnt allow me to write a completely new review nor add the updated review alongside the originalWord count limitnnUpdate 32922nnThough the property has numerous cons there are a couple of pros The maintenance and cleaning staff here on property are nice and hospitable towards residents As well as the new assistant property manager Miss Camika she gives residents a sense that she cares at attempting to solve problems that we bring to the office Its sad to say that shes the only person on the management team that presents herself in such a mannernTransitioning to the Cons The property fails to notify or send out proper memos for repairs being conducted around the property that take extensive time periods andor displace residents from day to day movements around the property Keep in mind that a significant amount of tenants residing here are elderly The elevator in building two has been in and out of operations since late Januaryearly February of this year Weve yet to get a proper memo as far as a projected plan and timeframe for the repair Youll walk past the elevator one morning and theres no sign posted Walk by the same evening and theres a sign posted Elevator down until further notice This constant cycle of working and not working is unacceptable considering how long its been occurringnnIt also took over 10 months for my apartment to receive our referral credit As expected we were taken through several loopholes Dont bother referring anyone to the Marquis ApartmentsnnA bigger issue The gates have been out of order since Hurricane Ida hit Hurricane Ida made landfall in New Orleans on August 29th 2021 and here it is March 29th 2022 Thats extremely UNACCEPTABLE considering the fact that residents pay for a parking decal If youre not here by 7pm you wont have a parking spot within the gate due in part to people without parking decals retaining spots Ive brought all of these issues to the attention of the management team prior to coming here I find it odd that my gate key works for the gates parallel to my side and when brought to the management teams attention on several occasions they just dismiss the claims stating that Its due to Hurricane Ida Well its been over half of a year now Whats the reason the gates have yet to be repaired As anyone would believe that its been more than enough time for the gates to be properly and adequately repaired The Marquis management team led by Ms Summers does not reflect an overall sense of caring about the safety wellbeing and comfort of residentsnnLastly beware of calling the office as for you will receive a dismissive run around by such parties Thats if they answer the phone because as of lately they dont answer any calls To this day Im still waiting on a series of work orders placed in December of 2021 to be fulfilled yet rent is constantly turned in on time The office either shuts you down with the same quotes were short staffed or Theyre getting around to it IT DOES NOT TAKE THREE MONTHS TO COMPLETE A WORK ORDER REQUEST Personally I find it interesting how rent is expected to be paid in a timely manner each and every single month when in return the Property is barely meeting the basic demands and requests of tenants This goes back to the dismissive atmosphere that I spoke about in my review from 9 months ago This is a prime example of the dismissive atmosphere that engulfs the management team of this location Not to mention the difficulties of reaching anyone at the corporate level If you value protection and a state of well being please look at other apartment complexes prior to this propertynnOnce againChoose wiselynnou value protection and a state of well being please look at other apartment complexes prior to this propertynnChoose wisely more ... hide ...
Nina LeCesne
2022-03-24T16:24:31ZI applied for an apartment on 22222 No one ever called me regarding my application I tried calling them and went to their office 3 times The door was locked the first 2 times The third time they were open I received my paperwork and was told that my I applied for an apartment on 22222 No one ever called me regarding my application I tried calling them and went to their office 3 times The door was locked the first 2 times The third time they were open I received my paperwork and was told that my holding fee would be returned to me in 30 days The manager had a very nasty attitude and was rude This is the end of March and I havent received my holding fee Terrible service more ... hide ...
Chloe Blair
2021-10-01T14:34:07ZThe property manager SUMMER is extremely unprofessional and rude While trying to discuss the RODENT problem in my unit over the phone she laughed at me continuously cut me off and referred to me as girl Very bad customer service skills and its appare The property manager SUMMER is extremely unprofessional and rude While trying to discuss the RODENT problem in my unit over the phone she laughed at me continuously cut me off and referred to me as girl Very bad customer service skills and its apparent they let anyone be a property manager these days When I tried to be accommodated for their lack of urgency with handling the issue by asking to either move units or have my rent prorated I was told that my lease could be terminated Not helpful at all Ive been having this issue since late August early September and no one seems to be able to tell me how the RODENTS are even getting in nor are they trying to fix it SUMMER simply acts as if everyone in New Orleans has rodents which is not the case I stayed at Marrero Commons for a year and never had so much as a roach They call themselves a luxury apartment but have RODENTS 010 more ... hide ...
keedy Bradley
2021-03-23T20:49:08ZThe leasing manager Summer went above and beyond to make sure my transition into the Marquis Apartments went as smooth as possible Also the property manager Seth is amazing he made sure he ordered a new washer and dryer for my apartment and cabinet f The leasing manager Summer went above and beyond to make sure my transition into the Marquis Apartments went as smooth as possible Also the property manager Seth is amazing he made sure he ordered a new washer and dryer for my apartment and cabinet for the bathroom Im very happy about my move into the Marquis ApartmentsThe maintenance staff James and Fred were very helpful with making sure my washer and dryer was put in and working properly along with the toilets tub and door being properly fixed more ... hide ...