In late October 2021 I called Parc Place Apts to inquire about any upcoming vacancies I was told by Ms Michelle in the leasing office that a few units would be available within 30 days and to come to the property to formally apply After filling out t In late October 2021 I called Parc Place Apts to inquire about any upcoming vacancies I was told by Ms Michelle in the leasing office that a few units would be available within 30 days and to come to the property to formally apply After filling out the application I was told that I was approved for a unit and I needed to pay a nonrefundable 40 application fee Ms Michelle also suggested that I add my name to the waiting list by paying 100 reservation fee She explained that the reservation fee was refundable and would be returned once I moved in I was the first and only name on the reservation list at the time and she assured me with in thirty days Id be contacted with a move in date Considering the Thanksgiving holiday I called December 1st 2021 to inquire about the availability of the promised unit I was told that it was not quite ready yet but Ms Michelle couldnt tell me how long it would be before Id be ready Her exact words were I apologize Mr Johnson but be patient from that date every two weeks I would call to inquire about the availability and each time her response was the same In late December Ms Michelle and any other staffing member stopped answering my calls On Jan 7th 2022 I contacted cooperate and explained this issue to Ms Donna who is the regional manager and explained I no longer wanted the apartment but just the 100 refunded to me She told me Ms Michelle no longer worked for the property and shed have the local property manager reach out to me I waited a few days and still wasnt contacted Jan 12 2022 I went to the Parc Place leasing office and spoke to a young lady Dominique about the situation and she explained the property manager is Castaran Lee and Id need to contact her because she wasnt authorized to issue a refund Today I called at least 20 times and have yet to hear back from Ms Lee I made contact with Dominique and she relayed a message from Ms Lee that the refund would need to be authorized by cooperate Unacceptable Unprofessional more ... hide ...

Rent here at your own risk the apartments upon moving was infested with roaches Management and maintenance never response or come when needed the entire pandemic I was without a working washing machine if theres ever a problem you have to call them m Rent here at your own risk the apartments upon moving was infested with roaches Management and maintenance never response or come when needed the entire pandemic I was without a working washing machine if theres ever a problem you have to call them multiple times just to be assisted with an attitude if I could give 0 stars I would Also since moving out I received a debt letter which I was never notified about and left the apartment in better shape I moved in it with more ... hide ...

The office staff needs help Such a horrible experience of customer service especially if you are trying to to fill apartments This lady rushed me off the phone and was not trying to give any feedback as to the amenities and qualities the apartments h The office staff needs help Such a horrible experience of customer service especially if you are trying to to fill apartments This lady rushed me off the phone and was not trying to give any feedback as to the amenities and qualities the apartments held Just pure ghetto and ignorant more ... hide ...

October 2020 Applied for an apartment Management was very nice and productive Very pleasant and helpful Arrangements and process with Miss Michelle was remarkable Now we are waiting patiently for our new place to reside Thanks a million Gods blessing October 2020 Applied for an apartment Management was very nice and productive Very pleasant and helpful Arrangements and process with Miss Michelle was remarkable Now we are waiting patiently for our new place to reside Thanks a million Gods blessings more ... hide ...

My fiance and I wanted to move into their 3 bedroom plan We were well aware that they are hard to come by an go quickly so we had to be placed on the paid waiting list We made an appointment for this past Wednesday the Monday before then The woma My fiance and I wanted to move into their 3 bedroom plan We were well aware that they are hard to come by an go quickly so we had to be placed on the paid waiting list We made an appointment for this past Wednesday the Monday before then The woman we spoke to Monday was very pleasant and customer friendly Wednesday was a different story My fianc called ahead of time to let them know we were on our way and the lady whos name is Shonda was extremely rude She said she did not have us down for an appointment and an apartment would not be available for 36 months When I called her back due to the fact that we were already in route there to explain the situation she rudely interrupted me explained how it didnt make much since for us to go there because we would be in the waiting list for possibly 3 years Well Shonda your advice is noted My fianc and I will take our 100000k income elsewhere Word of advice you are in business to rent apartment complexes so dont be rude to potential tenants more ... hide ...