BEDFORD GREEN

Trying to call and get a certain department on the phone is a joke be prepared to be transfered to wrong depts disconnected and if your lucky maybe thrown in the national call center when trying to get someone in the Bedford VA Also they have changed Trying to call and get a certain department on the phone is a joke be prepared to be transfered to wrong depts disconnected and if your lucky maybe thrown in the national call center when trying to get someone in the Bedford VA Also they have changed the parking lot a little the lot closest to the front door has been changed to Patient Parking which i thought was great seeing before you would walk a few blocks then bus to front door i dont usually do morning appointments but today i did and i watched that patient parking fillup with employees when i asked one she replied mind your business hmm all for the vets huh Now if i parked illegally in lot the VA police would be all over me i had one find me in the hospital at an appt and made me go to lot to move it great guy seeing i had a walking cast on And do these employees Really care about the vets I complained to my primary care that she missed our last 2 appts called out sick both times when i asked her about it she laughed and said yup its always my fault im never here just reeks of professionalism more ... hide ...

Sure would be nice if someone answered the phone in eligibilityadmissions Tried x2275 about 20x always busy Also tried x2597 at least a dozen times and it goes to a VM saying dont leave a message Does not seem to value its clients much

They cancelled 4 appointments after most recent deployment Lost my records Showed up for 1 procedure and tried to give me another Had completely wrong patient info for me wrong diagnosis wrong location Couldnt make emergency VA appt then wouldnt cov They cancelled 4 appointments after most recent deployment Lost my records Showed up for 1 procedure and tried to give me another Had completely wrong patient info for me wrong diagnosis wrong location Couldnt make emergency VA appt then wouldnt cover out of network One star for administration but many health professionals here are excellent more ... hide ...

This place is an absolute debacle of a VA No single section communicates with each other You talk to 10 different people youll get 10 different answers VAs are notoriously bad but this one takes it to a to a new level

Russ stayed for 2 weeks respite care He enjoyed the food praised all the employees and he was social for the first time in ages Russ has said he would like to go again for respite and is hoping he will end up here as his disease progresses Thank y Russ stayed for 2 weeks respite care He enjoyed the food praised all the employees and he was social for the first time in ages Russ has said he would like to go again for respite and is hoping he will end up here as his disease progresses Thank you VA for giving us some joy more ... hide ...