ARLINGTON GROVE
1601 BURD AVE
ST LOUIS, MO 63112
Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 Housing, Missouri Housing Development CommissionBusiness Hours Closed Now
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
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marissa stayton
2017-12-14T23:00:33ZI lived at this property for 2 years They never answer the phone they dont handle business professionally All my maintenance request took longer that a week to get fixed some didnt get fixed at all I had a leak in my window they were suppose to hir I lived at this property for 2 years They never answer the phone they dont handle business professionally All my maintenance request took longer that a week to get fixed some didnt get fixed at all I had a leak in my window they were suppose to hire contractor to fix it When I moved out the window was still not fixed and had my carpet soaking wet They have misplaced my security deposit 2 times and have No sense of urgency to try and correct the problem There turn over rate for employment is high and they dont have good selection in their hiring process either I have had a problem with the front desk receptionist Zhane and her attitude as well as the attitude of the on call maintenance staff as well I have called corporate several times left several messages and all they do is transfer you to the property The keys to my apartment locked me out of the building and my home every month for one year and inconvenienced me When the on call maintenance came that informed me they can only let me in there was nothing they could do until Monday when the office opened So I had limited access to my home over the weekends When I called on call maintenance on a couple occasions they told me to wait until the office opens They showed me a property infested with roaches and said they have had bigger problems and they could bomb the apartment The communication is the worst and this experience was not only stressful but very unprofessional I have moved out of this apartment 2 going on 3 months ago and still have yet to receive my deposit I have to come to this property every day to speak to anybody and the property manager is never there They DONT answer the phones and they have a thousand excuses I would not recommend this property to anyone This was one of the worse rental experiences in my life and I dont see this property becoming any better more ... hide ...
Keyuante Marion
2017-08-18T10:47:22ZLived here for five years overall the experience started off really well but over time went down hill Staffing changed often and the quality of care went down Maintenance stopped picking up trash stopped making repairs in a timely manner and Yolanda Lived here for five years overall the experience started off really well but over time went down hill Staffing changed often and the quality of care went down Maintenance stopped picking up trash stopped making repairs in a timely manner and Yolanda Yancy has the worst attitude ever No etiquette compassion or professionalism whatsoever she makes the entire team look bad She banged on my door in a very confrontational manner along with Zhane to inform me that I will be receiving a lease violation because my 15yr old daughter was outside watching my 8 year old play I understand that there are rules but geesh there are way more things going on around here that should be addressed than a tenant with a great 5year rental history After 5 years and no improvement in the run down impoverished drug infested community plus horrible treatment from staff I think its time to go I submitted several work orders for minor request changing the battery in the smoke detectorchanging the filter on the ac unit which has yet to be completed I inquired about having my carpet cleaned since thats something thats supposed to be done annually but I was told by Zhane to tell the property manager I dont understand how these ladies are allowed to work in this setting with such horrible attitudes and lack of professionalism I was later informed by corporate that Yolanda Yancy is NOT an employee of McCormick and Barron and should not be knocking on anyones door morning confronting them about anything I was informed that they have received several complaints about this individual and are currently investigating these incidents involving her She is a community specialist whos job description is solely to engage the community with resident meetings and to help with job leads I was given her supervisor contact information at Urban and I will follow up with this because this is absurd and even more so now that I know she is not even employed by McCormick and Barronyou give people a inch and they take a milesmh more ... hide ...