I have been living here for a while and it has been getting worse. We have difficulty retaining a Property Manager who is invested in the job. Generally, I am a pleasant individual, however, many of the staff in the office have a bad attitude and lac I have been living here for a while and it has been getting worse. We have difficulty retaining a Property Manager who is invested in the job. Generally, I am a pleasant individual, however, many of the staff in the office have a bad attitude and lack the customer service and professionalism that should be expected. Communication is terrible. I telephone to check on letters that are supposed to be at my door, but no one seems to follow up with calls or emails. This would never be tolerated in a corporate environment. Garbage is everywhere and the rent keeps going up yet none of the advertised services are provided. I think that if this was a community of non-black people, there would be better community and service. Update: Even after months, my maintenance requests remain unfixed. Now our building is full of cockroaches, and management is doing nothing about it. Another tenant in the building has an issue with her smoke detector and they still won't address it. Tenants call or visit the office, but all they do is give general responses and empty promises instead of actually taking action. My advice is to steer clear of North Sarah! more ... hide ...

Over the past 2 weeks Ive emailed them twice trying to schedule a tour I never got an answer Called them twice still no answer Showed up yesterday to try and see if the office was open and the door was locked with a sign that had 245pm as the time th Over the past 2 weeks Ive emailed them twice trying to schedule a tour I never got an answer Called them twice still no answer Showed up yesterday to try and see if the office was open and the door was locked with a sign that had 245pm as the time they would return Thatd be fine except that I was there at 330pm and no one answered my knocking the intercom or the phone when I called If you want people to rent from you maybe make sure someone is actually in the office I would not rent from them based on their lack of customer service alone more ... hide ...

How would a vice nobody moving to North Sarah Apartments Ive been living here over 8 years in the past 3 years has been a total disaster from management front office secretary very rude all the way down to maintenance When I report my Appliance have How would a vice nobody moving to North Sarah Apartments Ive been living here over 8 years in the past 3 years has been a total disaster from management front office secretary very rude all the way down to maintenance When I report my Appliance have went out such as my washing machine it was replaced with a used washer from a different unit the washing machine just recently went out on me and do not spend I reported it to the office ride along with my dining room area Outlet sockets do not work my doorbell do not work my alarm system is not working also I reported all of this to the office multiple times nothing has got done about it and everytime I call Im always getting someone with that attitude whos not trying to resolve my problems Im totally outraged with these apartment in a management team so I advise no one to move over here more ... hide ...

Finally moved out of unit and you would think after all we dealt with the easiest part of this process would be receiving our deposit back but nope managements poor communication and lack of professionalism strikes again We have called almost every w Finally moved out of unit and you would think after all we dealt with the easiest part of this process would be receiving our deposit back but nope managements poor communication and lack of professionalism strikes again We have called almost every week since we moved out and emailed and to no avail still have not gotten any response At this point we believe that we are being ignored and are deciding to try to get our money back through the small claims courts We have dealt with horrible neighbors poor management lousy maintenance poorly maintained buildings and lots and lack of safety within our own building You would think to end on a peaceful note it would be a breeze to receive our deposit back Yes this is my second review and PLEASE save yourself the headache time and money North Sarah Apartments are without a doubt thee worst apartments I have ever dealt with in my life Management should be ashamed to even let people rent these units more ... hide ...

Worst management I have ever experienced in my life Staff is rude and continues to gives us the runaround Our washer has been broken since November and we call today and now they tell us that they have had the parts since November after initially tel Worst management I have ever experienced in my life Staff is rude and continues to gives us the runaround Our washer has been broken since November and we call today and now they tell us that they have had the parts since November after initially telling us that a washer was on back order Then the receptionist very rudely tells us that were not the only tenets with appliance issue as if We have no reason to be frustrated Buildings and lots are poorly maintained For example our buildings fire alarm has been going off since August door handles broken off the building key fobs constantly not working trash on parking lot grounds If you can avoid this place please do at all costs We cannot wait till our lease is up Literally a tenets worst nightmare more ... hide ...