I was not given the real estate support I was expecting from my agent; they were not there to take care of any tasks that needed to be done or answer questions I had about documents from the lender. For 10 months of the building process, there were g I was not given the real estate support I was expecting from my agent; they were not there to take care of any tasks that needed to be done or answer questions I had about documents from the lender. For 10 months of the building process, there were gaps of 3-4 months where I didn't hear anything. During this time, I had to figure out the steps needed without any support or guidance. This lack of help during crucial times such as contract signing, pre construction, onsite observations and closings was really discouraging. It felt like the commission for my house was practically free money because I had to manage everything myself, from reviewing the contract, closing disclosure, loan estimate, inspection reports etc. more ... hide ...

I had a great experience with Redfin Charlotte I was referred to them by my Redfin agent in California and Jon Bartholomew was my agent Jon helped us buy our home as out of town buyers touring the property with us by FaceTime and helping us write I had a great experience with Redfin Charlotte I was referred to them by my Redfin agent in California and Jon Bartholomew was my agent Jon helped us buy our home as out of town buyers touring the property with us by FaceTime and helping us write the offer Where he really earned our trust and appreciation was everything he did to support us during the process He was the one who stood in for us to do the home inspection keep us posted on issues and communicate with the builder He was also there on closing day doing the final walkthrough and then after we closed he setup our Ring Cameras and made sure the home was ready for usnnI want to thank Jon for a job well done and we will be using him again on future transactions Hes a great resource for the Charlotte area more ... hide ...

Jill Delmastro Charlotte Redfin agent is absolutely amazing As firsttime homebuyers we wanted to not only have solid guidance but also a true advocate for us in the whole process Jill went above and beyond to get us into the perfect house in a very c Jill Delmastro Charlotte Redfin agent is absolutely amazing As firsttime homebuyers we wanted to not only have solid guidance but also a true advocate for us in the whole process Jill went above and beyond to get us into the perfect house in a very competitive market She was handson the whole time crawling through crawl spaces checking out attics putting lastminute house offers in for us when things were down to the wire negotiating fair price reductions from the seller based on her extensive knowledge of repair and renovation costs and keeping us hopeful throughout the process Jill was also incredibly proactive guiding us through all the steps and keeping everything moving well Well be recommending Jill to any friends and family members looking to purchase a home in the area and highly recommend that you use her services as well more ... hide ...

Redfin Charlotte is the only office for which I could find a website I purchased my home in Raleigh and my Redfin agent was pretty standard However before I purchased the home he confirmed in writing that my roof which showed evidence of water damag Redfin Charlotte is the only office for which I could find a website I purchased my home in Raleigh and my Redfin agent was pretty standard However before I purchased the home he confirmed in writing that my roof which showed evidence of water damage in my attic had been repaired It hadnt been and when the rain came in the fall it was leaking When I contacted my Redfin agent they said the owners must have lied I paid 1100 to fix the leak and repair the roof The manager of the office ignored my requests to share in the cost with me Buyer beware request proof of any repairs because I learned the hard way neither buyer nor sellers agents will accept responsibility for what they tell you more ... hide ...

They were not able to sell my house or find me a new property Despite that I like their buying process You dont have to wait on one specific realtor However the experience attempting to sell was very disappointing I have never seen a more casual appr They were not able to sell my house or find me a new property Despite that I like their buying process You dont have to wait on one specific realtor However the experience attempting to sell was very disappointing I have never seen a more casual approach with less feedback given Realtor was late to every appointment Mistakes were common from photos to measurements In the end we had to use pictures from my previous photographer You could tell it did not matter to them If it is not online generated out of Redfin system dont ask for it No support for Zillow and Trulia since there is an organizational dispute between Redfin and them When asking for any kind of creative marketing idea I would get blank stares Overall selling via Redfin may work but only if your home is a cookie cutter box For anything that does not fit the cookie cutter principle a traditional realtor who is willing to hustle might be a better option more ... hide ...