My mom has been dealing with difficulty with the office personnel. I'm worried because she paid her April 2020 rent on April 3, 2020 and then received a letter of rent increase on April 8, 2020, which stated that if the rent was not paid within 10 da My mom has been dealing with difficulty with the office personnel. I'm worried because she paid her April 2020 rent on April 3, 2020 and then received a letter of rent increase on April 8, 2020, which stated that if the rent was not paid within 10 days, she would be evicted. Mom called the office several times on April 8 and 9, but got no answer. We then tried calling from a phone number with an area code of 336, but again received no answer. Finally, when my mom called again, someone answered the phone and she asked to speak to Michelle, the property manager. After several requests, staff informed us that Michelle would call her back at her own convenience. more ... hide ...

I have been living here since 2013 and this used to be a nice place to live when Miss green Ms Newman and Ms moore and mrRush was in that office Not only did this place change they dont care About the tenants here at all There has been drug activiti I have been living here since 2013 and this used to be a nice place to live when Miss green Ms Newman and Ms moore and mrRush was in that office Not only did this place change they dont care About the tenants here at all There has been drug activitiesThey dont care theres been shootings they dont careThey said that we cannot have pitbulls they letting people have pitbulls in the apt They expect you to pay your rent and keep your mouth shut and its wrong your home supposed to be your comfort zone Whether you are senior or a young person trying to raise their children in angood and nice environment This is not the Willow Oaks I first moved in here Thanks to Michele Campbell and herstaff and Corp Office because they played a key roll were they do not care we Loss our community when we loss good staff in order for them to make a change is to clean up Michele Campbell mess more ... hide ...

I have been living at willow oaks for 6 years and have never seen so much laziness in my life after ms Green mr rush and the other guy left They were so good to my family I refuse to take anymore Michelle and all the others in that office are lazy an I have been living at willow oaks for 6 years and have never seen so much laziness in my life after ms Green mr rush and the other guy left They were so good to my family I refuse to take anymore Michelle and all the others in that office are lazy and inconsiderate of others I have called them numerous times about my rent and about my not having a job and they refuse to answer the phone I worked a 12 hour shift job and couldnt make it to paying my bill until a day after the 5th and the letter that was sent to me about me not paying my rent on time was very rude and harshly worded I had asked for numerous things to be fixed in my home that still isnt fixed til this day and I am very disappointed They wont fix anything around here but still have matainance riding around doing nothing more ... hide ...

I need for corporate to contact me as soon as possible or send me the information to contact them It literally makes no sense the trouble you have to go through to get answers to ANYTHING

Lived here for about 3 years Great management Mrs Newman then Mrs Greene Great maintenance Brian and Mr Rush Once Mrs Greene left It went down hill The new manager was young not to friendly was not there for the people at ALL I lost my job Then start Lived here for about 3 years Great management Mrs Newman then Mrs Greene Great maintenance Brian and Mr Rush Once Mrs Greene left It went down hill The new manager was young not to friendly was not there for the people at ALL I lost my job Then started York for GCS as a sub I even called and left a message at corporate trying to figure something out never received a call back Had to move never had to deal with this before Now its on my credit more ... hide ...