This is an incredible place to call home! The on-site office staff (Tracy) and maintenance crew are superb. Whenever I have a question or need something, Tracy is always willing to assist. Rory has been extremely helpful with any maintenance issues I This is an incredible place to call home! The on-site office staff (Tracy) and maintenance crew are superb. Whenever I have a question or need something, Tracy is always willing to assist. Rory has been extremely helpful with any maintenance issues I have had. Moreover, the resident portal is awesome--you can pay rent, submit maintenance requests, chat with other residents, and much more! There is a lovely walking path with a panoramic view that Tracy keeps tidy (despite a few people not cleaning up after their dogs). Fortunately, I have never had to make a noise complaint since the building is very tranquil, even located at the entrance. There is also a spotless gym, a communal room with a kitchenette, sofas, and a television, and a secure mailroom. Truly, my favorite aspect of living here is the on-site office; I feel secure with the key fob-locked doors. more ... hide ...

My only complaint is the parking situation No parking for guests unless you take them to the parking garage and bring them back So I do agree people dont want to visit if they know theyre getting towed at 901 pm Ive never had a problem with any of My only complaint is the parking situation No parking for guests unless you take them to the parking garage and bring them back So I do agree people dont want to visit if they know theyre getting towed at 901 pm Ive never had a problem with any of the management they are all nice and work with me so not sure where those complaints come from I love that its near the river I have a lovely view and Ive been here since the apts opened its quiet for the most part I have no problems with other tenants It does feel like a senior citizen home by 9pm though lol more ... hide ...

I currently live here The plus of this place is that it is quiet the majority of the time and the apartment is big and new and it is in a great location Snow removal has been fast and efficient as well The down fall is the MANAGEMENT They are eithe I currently live here The plus of this place is that it is quiet the majority of the time and the apartment is big and new and it is in a great location Snow removal has been fast and efficient as well The down fall is the MANAGEMENT They are either ignorant or severely understaffed My fianc has had 34 packages worth 200 on different occasions stolen from the building He brought it up to management who were very unhelpful and rude He also went to corporate management and they had similar responses For about a month now management has fixed the washer machines There are roughly 3 out of 12 washers in the whole building that are functioning We had a leak in one of our windows collecting roughly a quart of water throughout the day and we were told it would be addressed asap We have not heard anything since the beginning of January regarding the matter With our luck there will be water damage and we will be charged for it We are halfway into our lease and I just hope it gets better from here more ... hide ...

Poor ManagementnFor the first 3 years I lived here I would absolutely recommend Cotton Mill to anyone looking for a nice homenThe property has so many nice qualities and was so peaceful and quiet with a nice clientelenRecently it has become less and Poor ManagementnFor the first 3 years I lived here I would absolutely recommend Cotton Mill to anyone looking for a nice homenThe property has so many nice qualities and was so peaceful and quiet with a nice clientelenRecently it has become less and less desirable however There are less mixed income tenants and more low income less desirable tenantsnRules arent followed but there are no consequences communication has broken down between management and the tenants and you never know what you might find when you step outside of your apartmenthome both inside and outsidethe buildingnSometimes things are clean and sometimes theyre not You shouldnt have to check to see if the laundry room is clean enough to do your laundry or find a mess in the trash roomsnWhats worse is the feeling that nobody cares its disheartening frustrating and depressing more ... hide ...

Beautiful apartments with exposed beams and brick River view is nice as is the short riverwalk to Main St Office staff are very helpful and pleasant The two negatives are the painfully slow elevators I seriously doubt Ive ever been in any slower an Beautiful apartments with exposed beams and brick River view is nice as is the short riverwalk to Main St Office staff are very helpful and pleasant The two negatives are the painfully slow elevators I seriously doubt Ive ever been in any slower and some of the residents I cant speak for the rest of the building but our floor has a few residents who like to yell down the halls to talk to one another There is some affordable housing here just like across the river at Clocktower more ... hide ...