Place is ok but really unprofessional front desk receptionist Had a tour today totally a disaster The agent was not showing any respect to us at all Shes texting and calling someone all the time and didnt introduce anything about the building nor the Place is ok but really unprofessional front desk receptionist Had a tour today totally a disaster The agent was not showing any respect to us at all Shes texting and calling someone all the time and didnt introduce anything about the building nor the apartment We were disappointed by her attitude and stop our tour early Shes even making a joke about my family and I when we said we have to go I feel sorry for the buildings management team who didnt train their staff enough to treat their customers well For anyone who is looking for a rent in FL I highly recommend elsewhere more ... hide ...

I enjoyed living at the pinnacle It was like a 5 star living experience The hallways smell so good It feels like walking into one hotel in miami The best part was the Management Nicholle was very attentive and caring Always on top of things and super I enjoyed living at the pinnacle It was like a 5 star living experience The hallways smell so good It feels like walking into one hotel in miami The best part was the Management Nicholle was very attentive and caring Always on top of things and super friendly Erica the leasing Director always kind and patient It makes me sad to leave such great people more ... hide ...

The new property manager Nicholle deserves distinct recognition She has made it her business to always promptly help my family with issues consistent with apartment living There has been a lot of turnover in this role and for good reason as issues we The new property manager Nicholle deserves distinct recognition She has made it her business to always promptly help my family with issues consistent with apartment living There has been a lot of turnover in this role and for good reason as issues were often overlooked and seemingly disregarded but she is a breath of fresh air Always willing to help even when she is off working hours more ... hide ...

I moved into this luxury apartment building in May and I must say since Ive been here Ive had nothing but positive experience from the neighbors being friendly and staff being great the property manger Nicholle has always made my needs heard and m I moved into this luxury apartment building in May and I must say since Ive been here Ive had nothing but positive experience from the neighbors being friendly and staff being great the property manger Nicholle has always made my needs heard and makes sure any concerns are addressed since taking her position here also when it comes to maintenance Donte makes sure to coordinate and works around your schedule more ... hide ...

The recent new property manager is highly unprofessional I lost my package due to poor building management we STILL dont have a designated doorman in the lobby which was promised before our movein and it was dropped off in the front door of the build The recent new property manager is highly unprofessional I lost my package due to poor building management we STILL dont have a designated doorman in the lobby which was promised before our movein and it was dropped off in the front door of the building I asked for help in the portal and but was marked completedresolved when she never reached out Then when I reached out via email she told me shes sorry and that theres nothing she can do so I asked to check the camera of the specific daytime the package was dropped off but she kept circling a different package in the wrong location Also ridiculous how she gets my name wrong every time when I correct her in all of my responses backnnHighly irresponsible and poorly managed building more ... hide ...