I had a great experience at this parking garage Ive used dozens of garages all over the city and they all have their issues I had no issues at all here Immediate drop off and pickup within 2 minutes of paying Attendants were super polite courteous an I had a great experience at this parking garage Ive used dozens of garages all over the city and they all have their issues I had no issues at all here Immediate drop off and pickup within 2 minutes of paying Attendants were super polite courteous and took great care of my car I would recommend this facility if you need to park in midtown and the price was great too Check the app or website for coupons more ... hide ...

AVOID Aside from being rude adjusting ny seat and mirrors and trying to give me the wrong car when I went to collect they STOLE the iPhone cable i have plugged in permanently to run Carplay then laughed at me when I asked about it Might just be a cab AVOID Aside from being rude adjusting ny seat and mirrors and trying to give me the wrong car when I went to collect they STOLE the iPhone cable i have plugged in permanently to run Carplay then laughed at me when I asked about it Might just be a cable but left me without navigation home and by what right do they help themselves to anything in your vehicle anywaynnThieves and rude with it more ... hide ...

The person who took my car was so rude I bind you into eternal karma Do not give this place a dime True opportunists who would slit your throat and leave you lay if they thought they could get another piece of dirt or another dollar

I am giving this parking garage three starts due to how well their staff treat their customers Great service and they do not cheat you although their prices are too heigh The main reason for my low rating is due to their 20 fee for what they refer I am giving this parking garage three starts due to how well their staff treat their customers Great service and they do not cheat you although their prices are too heigh The main reason for my low rating is due to their 20 fee for what they refer to as oversized vehicles In my case I drive an Avalanche and it registers fine through all the size measurements If thats the case then why the extra charge I can see if the vehicle was a large van that did not fit through the garage but a regular size SUVTRUCK that fits in a parking space should not be subjected to these extra charges The worse part of it is that all the parking areas in NY are combined on this charge and all will charge you the same I wanted to go to Time Sqaure for a very short time to take pictures and I was fine with the 40 charge but the addition of the 20 oversize charge made it 60 and thats too much to pay for a one or two hour visit more ... hide ...

This was my second time driving to NY Reserved parking using BestParking App with a nice discount I picked up 5 days later about 30 minutes after I said I would Car was down and ready in under 5 minutes They honored the discount code without fuss Qui This was my second time driving to NY Reserved parking using BestParking App with a nice discount I picked up 5 days later about 30 minutes after I said I would Car was down and ready in under 5 minutes They honored the discount code without fuss Quick service Prime location Great discount 5 stars doesnt do this transaction justice more ... hide ...