They are the best physical therapy Ive been to Staff are beautiful people

The rudest and most unprofessional place Ive ever been to Long Waits inconsiderate staff Does not know how to check your chart Doctors calling out all the time Cant complain to the manager because the manager is too friendly with staff covering for t The rudest and most unprofessional place Ive ever been to Long Waits inconsiderate staff Does not know how to check your chart Doctors calling out all the time Cant complain to the manager because the manager is too friendly with staff covering for the young unprofessional people working in the front Miss places your charts doesnt schedule appointments on time Hang up the phone on you when asking too many questions Welcome the dirty facility the new facility will longer than wait times no organisation Miss place of all documents Does not allow you to speak to doctors staff claims hes not work for the doctors so they do what they want pushing back your appointment for months or canceling dont recommend anyone to experience such poor service I will give zero Stars if the option was available Read all reviews not the first to complain of how horrible this place is They should not be practicing in Healthcare a monkey can do the jobs at the front desk more ... hide ...

Their customer service is horrible They have no consideration for your time I showed up twice to find out my appointment had been changed without notification after calling out of work for this appointments The third time I called the day before and Their customer service is horrible They have no consideration for your time I showed up twice to find out my appointment had been changed without notification after calling out of work for this appointments The third time I called the day before and they verified I had an appointment the following day when I got there once again I called out of work and my appointment had been cancelled I get paid 5075 ph so you have an idea of the type of money I am losing for incompetence I tried speaking to a supervisor to see if there was a way this was not gonna happen again and Jasmin didnt even let me speak she kept on cutting me off and I called my attorney to be transferred out of this place Never dealt with such horrible customer service The people in the back are great but the people in the customer service front desk will snap like they are bipolar so be careful if you do decide to receive their services more ... hide ...

Ive been coming here for over 3 years and have a great relation with my doctor and therapists but the front staff Horrible they are rude and do not have that customer care quality that they should have I understand that everyday feels like a Monday b Ive been coming here for over 3 years and have a great relation with my doctor and therapists but the front staff Horrible they are rude and do not have that customer care quality that they should have I understand that everyday feels like a Monday but if youre there just to do the job then do it right You are a reflection of this medical center and should act accordingly with the patients that arrive Thats why I had to go down on giving 3 stars instead of the 4 I originally gave The upside to here is that they offer free transportation if you live in there zoneThe BronxUpper Manhattan only more ... hide ...

This place is filthy I could not even bring myself to stay long enough to see the doctor If the lobby looks like this I can not imagine what kind of service they provide I was referred here and had to leave and immediately changed my clothes when I a This place is filthy I could not even bring myself to stay long enough to see the doctor If the lobby looks like this I can not imagine what kind of service they provide I was referred here and had to leave and immediately changed my clothes when I arrived home I was trying to take these photos discreetly but these photos do not even show the worse of it If you can handle sitting in filth then go but I could not I do not think anyone should wait in a medical lobby that looks like this Also behind the main office desk inside not from the receptionist but further in party music was blasting like if there was a party which could be heard in the lobby Complete craziness I wish I knew that this place looked like this before I went and wasted my time I tried uploading the photos but I am not sure they went through more ... hide ...