My ice maker broke and G W was out quickly John came in and checked it out and ordered a new maker for me Within a week they were back the new maker was installed and I have ice Its the little things and good customer service Thanks John

Bill was out today to repair our dishwasher His attitude was excellent and he came out next day after the call Its not repaired yet but he ordered the part immediately and our confidence level is through the roof

Bill found the issue in 5 min Fantastic guy and very friendlynnNow we originally had accurate appliance come out last week and he spent 2 min looking and blaming everything besides the dryer thats causing the charcoal smell to void the warrantynHe wa Bill found the issue in 5 min Fantastic guy and very friendlynnNow we originally had accurate appliance come out last week and he spent 2 min looking and blaming everything besides the dryer thats causing the charcoal smell to void the warrantynHe was rude short and not at all what customer service should bennG W is the best example of customer service and repair technician rolled into onennThank you Bill and GW more ... hide ...

The dishwasher is great but the installation and follow up not so much The second time I ran the dishwasher I noticed water leaking out from under my sink where the water line runs Upon further inspection the entire area under my sink was floodednn The dishwasher is great but the installation and follow up not so much The second time I ran the dishwasher I noticed water leaking out from under my sink where the water line runs Upon further inspection the entire area under my sink was floodednnGW did come back out promptly to investigate and secure the water line which I appreciated However the area under my sink was warped and has now molded from the water damagennI placed three phone calls to GW and never received a call back The area under my sink is still damaged I will not go through GW again and wouldnt recommend them unless youre willing to take the risk more ... hide ...

Whirlpool had scheduled warranty repair work on our oven for broken oven feet through this company The guys that came out to fix it messed up one of the other legs without even checking their work before leaving And not only that they had tore up our Whirlpool had scheduled warranty repair work on our oven for broken oven feet through this company The guys that came out to fix it messed up one of the other legs without even checking their work before leaving And not only that they had tore up our vinyl floor by dragging the oven along it After calling the company and emailing images of what they had done minutes after the guys had left as they left so quickly I didnt get a chance to confront them about the damage I never received a response to the email They came back out to fix the leg after whirlpool scheduled another appointment through them But still never received any kind of response regarding the damage they caused Avoid this company more ... hide ...