VILLAS AT WEST MOUNTAIN
HELEN OF TROY & NEW HARVEST
EL PASO, TX 0
915-599-1245Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 Housing, Texas Department of Housing and Community Affairs
Business Hours Closed Now
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
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Type of construction: New construction
Type of construction: New construction
Aginaldo Alderete
2023-03-29T16:00:02ZNever in my life have I faced such unprofessionalism from a leasing agent. Due to my health issues, I had to move out 3 months earlier. When I turned in the keys, Danielle Higgs, one of the agents, ACCUSED ME OF TAKING MY WASHER AND DRYER. She asked Never in my life have I faced such unprofessionalism from a leasing agent. Due to my health issues, I had to move out 3 months earlier. When I turned in the keys, Danielle Higgs, one of the agents, ACCUSED ME OF TAKING MY WASHER AND DRYER. She asked if I was sure they were mine, and then mentioned she had no recollection of me asking to have the appliances taken out before I moved in. She then dispatched a maintenance worker to check my movers' truck, who came back saying the machines belonged to the complex. I offered to show them the receipts, but all she said was she would "investigate". I was flabbergasted that she would do this to me after I had been to the hospital. On another occasion, I reported a Nissan Pathfinder that was discharging lots of gas, a fire risk. The maintenance man (the car's owner) was instructed to move it to a covered parking area, where the fumes could collect more easily and be closer to the apartments. This place is extremely unsafe and unprofessional. Avoid it at all costs. more ... hide ...
Cynthia Parker
2021-12-07T23:56:14ZThe Villas at Helen of Troy are amazing apartments great area and nice neighborsnn1272021nWhat time does the office closed I have my son go to office to get the sphere key so he can get inside but office is closed I also called approximately 440PM to The Villas at Helen of Troy are amazing apartments great area and nice neighborsnn1272021nWhat time does the office closed I have my son go to office to get the sphere key so he can get inside but office is closed I also called approximately 440PM today right now twice and no answer just the voicemail picked up My son is locked out and he has no access to his home and I am still at work Just want to know what time the office closes I am aware as per contract lock outs are 50 but if its during business hours do you still charge What time does the office close Thank you more ... hide ...
Karen Tovar
2017-07-14T20:38:13ZQuiet life very nice and helpful staff Fast service I submitted a maintenance request and they were there next morning Pool area always clean and not too busynnCons you will see roaches by the grills at dusk Pest inside the apartments I will say 4 st Quiet life very nice and helpful staff Fast service I submitted a maintenance request and they were there next morning Pool area always clean and not too busynnCons you will see roaches by the grills at dusk Pest inside the apartments I will say 4 stars since you can always request servicennOverall I like living here more ... hide ...
Savannah Olive
2016-05-19T03:07:13ZCome July will be our one year and it couldnt have been a better year I was referred by a friend and I couldnt have picked a better choice Erica is the best and sweetest and Sonya is also wonderful The girls are always happy and willing to help I fee Come July will be our one year and it couldnt have been a better year I was referred by a friend and I couldnt have picked a better choice Erica is the best and sweetest and Sonya is also wonderful The girls are always happy and willing to help I feel like Im more like family than just a resident Also my neighbors here are very sweet and its quick to make friends The maintenance is fast and friendly I love love love the fact that its a gated community because I feel safe here Also have a washer and dyer included in every unit and stainless steel appliance is a nice touch Over all Im very content with this place and I recommend for everyone to live here especially military Cant wait to renew again its absolutely perfect here more ... hide ...