WATERS AT WILLOW RUN APTS
15433 FM 1325
AUSTIN, TX 78728
469-206-8900Low Income Apartments & Housing Tax Credit (LIHTC), Accept Housing Vouchers, Section 8 Housing, Texas Department of Housing and Community Affairs
Business Hours Closed Now
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
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05
Nov
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Nov
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Closed
Nov
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11
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Nov
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Nov
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Closed
Nov
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Closed
Nov
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Closed
Dec
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Dec
Total number of low income units for rent: 242
Angelita Chambers
2023-03-29T19:00:02ZI had a great experience living there with my kids, but our lease ended after almost a year. We never got to use any of the amenities the whole time we were there (20th of November - 21st of October). It was impossible to get an answer from staff as I had a great experience living there with my kids, but our lease ended after almost a year. We never got to use any of the amenities the whole time we were there (20th of November - 21st of October). It was impossible to get an answer from staff as to why the amenities were unavailable. There were two maintenance personnel initially, but one quit and the other was always uncomfortable around us. The water pressure was awful, the blinds were very cheap, and a water pipe burst in the upstairs neighbors' apartment, causing a bubble of water to appear in our kitchen ceiling. They took a while to fix it and warned us not to touch the light switch to avoid electric shock. When I asked to extend my notice to vacate, Rhonda said that my apartment was already going to be rented out and there were no other 3-bedroom apartments available, but when I and my eldest daughter called different numbers and talked to Rhonda, she said they had one available to move into the month after I was scheduled to move out. It took them two months to return my deposit, claiming they didn't have a forwarding address, even though I had a copy of the form they had me fill out and sign with a forwarding address when I returned the keys. When I finally received the check from corporate, it was made out to me and one of my kids. People can be unethical and miserable. As a tenant, it is important to know your rights and the laws or more ... hide ...
Breeana Delgado
2022-09-02T20:45:39ZI have been reaching out to the office for almost 4 weeks put in an emergency request for the leak and damages done to the ceiling of my kitchen due to the leak which is still worsening till this day Keep messaging back and forth with a front office I have been reaching out to the office for almost 4 weeks put in an emergency request for the leak and damages done to the ceiling of my kitchen due to the leak which is still worsening till this day Keep messaging back and forth with a front office employee and keeps stating someone is coming out to fix the damages during the day When I come home nothing is done I then messaged again to get an update she stated my dogs were out of their kennels and they couldnt enter my unit which is absolutely NOT true they stay in a kennel during the day when I am not home I have been as patient as I can be but at this point it is getting ridiculous more ... hide ...
Firewoini Gebreegziabher
2022-04-10T18:43:30ZI love this place Especially the office people They are so helpful the new manager kemi Arigbon she is very nice and helpful This apartment has a lot of paperwork I dont even understand some of them But the front desk and the manager they make it e I love this place Especially the office people They are so helpful the new manager kemi Arigbon she is very nice and helpful This apartment has a lot of paperwork I dont even understand some of them But the front desk and the manager they make it easy for me to understand and they describe it the easy way for me If I could give 10 start I would more ... hide ...
Ashlee Marie
2022-03-24T20:45:58ZDo not move here unless you have no sympathy for yourself Definitely do not move here if you have children The type of people who live here do not care about their children and properly raising them I cant even take my kids to the park without KIDS h Do not move here unless you have no sympathy for yourself Definitely do not move here if you have children The type of people who live here do not care about their children and properly raising them I cant even take my kids to the park without KIDS his age cussing up a storm throwing rocks And being disrespectful to adultsnThe office staff is a jokenThey have no manager this place is a disgracenWe still pay full cost Even though the pool is still closed the workout room is still closed all amenities are still closed This place is a joke and its a big a scam Trust me when I tell you do not move here or you will be disappointed more ... hide ...
Destiny Jones
2022-02-11T21:05:41ZIf I could give them 0 stars I would I went in to apply and I had all of the documents they stated they required I was told by the manager I needed to provide documents for my cashapp which is NOT my bank account The lady at the front desk said she n If I could give them 0 stars I would I went in to apply and I had all of the documents they stated they required I was told by the manager I needed to provide documents for my cashapp which is NOT my bank account The lady at the front desk said she never heard of that being a requirement and would talk to the manager to see if we could bypass that They still had 45 minutes until they closed but I was told I would receive a phone call and there was nothing else I could do in the office As ridiculous as this was I still had high hopes It is now day three of not receiving a call back I called multiples times each day and left voicemails I have emailed them as well and still have not heard back I do not think that they want new residents at this point and decided to look elsewhere THEY ARE VERY UNPROFESSIONAL AND LAZY more ... hide ...