This review is long overdue but I wanted to express how wonderful Brittany is She really took the time to help us and share her knowledge with us I appreciate your kindness Brittany Thank you so much

Nice apartment complex with everything you could ask for within close proximity

If I could Rate Polaris Apartments managements and stuff I would give them 0 stars ratenIve been living in Polaris apartments from the day they build them At the first they had an amazing manager and team Marina was the best Than they hire Brian as a If I could Rate Polaris Apartments managements and stuff I would give them 0 stars ratenIve been living in Polaris apartments from the day they build them At the first they had an amazing manager and team Marina was the best Than they hire Brian as a manager and James maintenance person thats when all my problems beginsn1 Problem you should never live here You have to pay your rent on the 1st of each month If you paid on the 2nd you must pay 10000 late fee Than they changed till 3rd of each month Against the lawn2 Brian and James are racists They mistreated all tenants who dont really speak English We had our alarm system on very often instead of treating people with respect and give them preparation list what can happen and how to appropriately evacuate the building they yelled on tenants to not leave the emergency door open while kids was out from the stairsThats the reason parents hold the door so they can get out Most of the tenants are from Somalia Iran and other refugees whos not familiar with fire alarm system and evacuation plan Any smart manager will write evacuation plan and pass them to everyone They have only one elevator for 5 flr apartment complex Really Wheres their safetyn3 When my lease ended I decided to move out I asked the office stuff to give me moving out list i did everything what was on the cleaning list in order to receive my deposit back What they did is they couldnt find anything about my cleaning as I had recidential commercial cleaning business My cleaning pass for carpet at first Brian estimate me 8000 for washing than he changed price for 20000 and at the end Brian hire James maintenance guy who owns carpet business to do a carpet cleaning in 2 bd apartment for 30000 Apartment was shoespet free I have an other carpet cleaning company estimate for 10000 When I said to Brian that I can hire a carpet cleaning for much cheaper he said no we have our own cleaning company that we trust James and Brian are working together and full their tenants for moving out costs Guess what They overcharged me for 20000 and 10000 late fee for paying on the 4th around 930am Office was closed for September 3rd holiday and was open on the 4th my lease ends on the September 13th I was not sure how much should I need to pay so I waited till the office will open at 900am They opened at 910am I went to the bank for new check book when I called to Brian that I was at the office this morning to put ceck to mail box the office was closed so I was not sure what amount to write for a half month plus few blinds Brian said I have to pay late fee 10000 for not putting check on the 3rd before 5pm I was waiting for the office to open in order to write correct amount Think twice if you want to deal with unprofessional low moral management and their stuff more ... hide ...

I have lived here for about 3 months now and love it My only complaint is lack of parking in my building and lack of key fob accessable doors across the condominium But the staff is all super friendly and the halls are kept very clean

Living at Polaris was the worst experience Right after I moved in they lost my money order because they had their safe stolen and they told me I needed to replace the money order They leave notes on everyones door almost daily with nagging reminders Living at Polaris was the worst experience Right after I moved in they lost my money order because they had their safe stolen and they told me I needed to replace the money order They leave notes on everyones door almost daily with nagging reminders of their rules There is only one elevator in the entire building that breaks on a weekly basis Kids run up and down the hallways at all hours of the day screaming and stomping There is a bar behind the apartments that plays loud awful music all night every Friday and Saturday I can hear it loud and clear over my tv blasting with all my windows shut Also every time I walk anywhere on the property with my dog people cower with fear Almost everyone who lives here is terrified of dogs and will literally miss the elevator to avoid being near my extremely friendly dog Then there are all the fat sassy ladies who work in the office who should be fired You have to deal with them every time you go in to pay rent because they charge you 40 dollars to pay it online Worst apartments ever more ... hide ...