When you try to contact someone no one answers How can you run a facility when you cannot get ahold of anyone not even the receptionist What if there is an emergency I cannot get the answers need about my mothers care She is a rough client and the st When you try to contact someone no one answers How can you run a facility when you cannot get ahold of anyone not even the receptionist What if there is an emergency I cannot get the answers need about my mothers care She is a rough client and the staff is somewhat helpful Every time I try and reach someone to talk about her I get no answer Can be very frustrating more ... hide ...

My parent has lived here for 5 yrs and things were pretty good Recently they were taken over by Sinceri and things have gone to heck Theyve let many good people go and have not been able to replace them Admin claims to be responsive but they are not My parent has lived here for 5 yrs and things were pretty good Recently they were taken over by Sinceri and things have gone to heck Theyve let many good people go and have not been able to replace them Admin claims to be responsive but they are not They care more about appearances than the residents or the employees more ... hide ...

Our dad had a good experience living in Memory Care for the last year of his life He made friends easily and loved the staff that cared for him However new management took over recently They are very evasive and very difficult to work with

The Arboretum is a wonderful place for your loved ones The staff is friendly and answers timely to your family members needs The meals are delicious and residents are always smiling There are daily activities that many residents seem to enjoy I would The Arboretum is a wonderful place for your loved ones The staff is friendly and answers timely to your family members needs The meals are delicious and residents are always smiling There are daily activities that many residents seem to enjoy I would highly recommend the Arboretum to anyone looking for a happy home more ... hide ...

When I first stepped into their community I felt right at home Seriously You walk in and youre greeted by a gorgeous common area with a fireplace and a cozy seating area that looks directly into the huge dining areannI didnt know exactly where to go When I first stepped into their community I felt right at home Seriously You walk in and youre greeted by a gorgeous common area with a fireplace and a cozy seating area that looks directly into the huge dining areannI didnt know exactly where to go at first as I was looking for the space where they held an event but their receptionist did everything in her power to make sure I was guided to the right area Not only that she went out of her way to find the Marketing Director and other staff to inform them that I had arrived and they all greeted me very warmly and friendlynnAnd even during the event when a few seniors were getting a little restless Tosha the Lifestyle Coordinator knew exactly how to help the seniors to make sure they were cared for while also not interrupting the event that was being held The seniors needs came first and I was impressed with thatnnOverall my visit to The Arboretum was a positive experience more ... hide ...