DEER CREEK APARTMENTS

*UPDATE* Since the time I wrote this review, the apartments have been purchased and are now under different management starting March 2022*I would not advise anyone to rent here. This was the first time my wife and I ever rented. We have continuously *UPDATE* Since the time I wrote this review, the apartments have been purchased and are now under different management starting March 2022*I would not advise anyone to rent here. This was the first time my wife and I ever rented. We have continuously been unable to contact management. I have sent numerous text messages and voicemails about different issues, yet I never receive a response or call back. We experienced technical difficulties while attempting to pay rent, with an "error message" appearing. Despite us having screenshots, we were unable to get in contact with anyone. We were then charged an extra $100 for "late rent" with an email sent at 7 pm informing us that the rent and late fee were due the next day or a 3 day warning would be issued, even though their website was not working. They were unwilling to assist us, but they were certainly able to send us an email saying our rent was "late" and that action would be taken. We emailed them back with screenshots, explaining we were not able to get in contact with anyone. We did not get a reply. Our 6 month lease ends February 1st. We were charged for February's rent despite our lease ending and us having already gone to a different place. We have not heard anything about this. We do not know when we are supposed to be out. The communication is horrendous. Job and Family Services have not been able to get ahold of them to verify our monthly rent payments. Our first more ... hide ...

VSF is very irresponsible company I rented apartment between 2019 to 2020 and now I need background check and I cannot get hold of anybody from here to do it

Recently moved in around February of 2022 Apartments are great owners are great Overall has been a great experience plan to stay here for a long time

The office is never open they never answer their phones When they do get back to you its 1 text message then you get blown off again Our dishwasher was broken for more then half a year from the moment we moved in with disgusting stale water that woul The office is never open they never answer their phones When they do get back to you its 1 text message then you get blown off again Our dishwasher was broken for more then half a year from the moment we moved in with disgusting stale water that wouldnt drain which is considered a health hazard They gave me the run around and said it runs by emergency first until I threatened legal action When my lease was up we looked to renew but were told we didnt need to and can stay paying month to month Unfortunately I need some updated form of documentation from them in order to apply for services and have not received anything When requested I have called left my phone number and email multiple times and nothing Last time I requested my information Allen County Jobs and Family Services ended up playing phone tag with them just to get the information more ... hide ...

Its kinda too close and the entrance wasnt actually cleantop floors were really neat