My husband and I had an awful experience when we visited the Cleveland office of a company we found online. We wanted to view the units in person but they weren't available. We decided to apply for the townhouse, sending money orders for 2 applicatio My husband and I had an awful experience when we visited the Cleveland office of a company we found online. We wanted to view the units in person but they weren't available. We decided to apply for the townhouse, sending money orders for 2 applications, an admin fee and a partial security deposit. When two weeks passed without any contact, we tried to reach out but it took forever for a response. After sending an email and giving a deadline, still there was no answer. Eventually we told them to cancel the application and they called back but we had already decided not to sign a lease. It's now almost June and we haven't been refunded. They are awful communicators and seem to care nothing for people's money and time. Avoid this company - they will keep your money and their customer service is horrible. more ... hide ...

WARNING LONG REVEIW BUT PLEASE READ BEFORE CONSIDERING THIS PLACE TO RENT nnA POOR REFLECTION ON OUR GROWING NEIGHBORHOODnnI am a native of the historic hough neighborhood and have lived here all my life While my parents were building our family home WARNING LONG REVEIW BUT PLEASE READ BEFORE CONSIDERING THIS PLACE TO RENT nnA POOR REFLECTION ON OUR GROWING NEIGHBORHOODnnI am a native of the historic hough neighborhood and have lived here all my life While my parents were building our family home only 10 blocks from Lexington village back in 2004 we lived in a unit similar to the one my husband and I occupy now so when my husband and I started looking for a temporary place to dwell in 2020 while we prepare our new home in the neighborhood we thought Lexington Village would be a perfect fitnnI am very familiar with Millennia Property management and thought this would be pleasant experiencennWell we are sad to report it has notnMoving into the unit was a bare it took the management team from March to May to get back in touch with us regarding available units Once we were informed there was a unit available the renovations took more than 90 days and we moved into the unit at the end of August 2021nAfter moving in we discovered multiple haphazard construction issues including but not limited to the first floor bathroom mirror being broken the toilet on the first floor not working the closet sliding doors in the second bedroom fell completely off and almost crushed me multiple holes were poorly patched in the wall the banister leading upstairs was broken our front door knob comes completely off and there was no washer and dryer in the unit as promised also our brand new dishwasher did not work and we had carpenter antsnnNONE of the issues were eradicated with the exception of the dishwasher which took months and multiple attempts and it currently still leaks all over the floor anytime we use itnnWhen I contacted the office and had the misfortune of speaking with a Miss Daniel Webb she was rude condescending and down right unprofessional She told me that my issues were minor and that she couldnt deliver appliances she didnt have She also informed me that fixing my toilet was not a priority because There are two bathrooms in the unit Use the other onennWith that interaction I NEVER wanted to speak with this woman again but when we discovered the infestation of MICE in our unit we had no choice The exterminator came out and pointed out multiple holes where the integrity of the structure was compromised and explained that we would continually have a mouse issue until these holes were properly fillednnMaintenance took its time coming to the unit and then Daniel Webb blamed us directly for the mice Stating that it was our fault the mice came inside the unit because there was trash outside our back doornnWhen in fact there were totes of gardening equipment stacked at our back door Although these things were a bit untidy it did not justify the mice being INSIDE our unitnnShe was again dismissive and rude and she is a disgusting person who should not be responsible for the care and facilitation of peoples living arrangementsnI have been in a property management position and I would NEVER see myself treating tenants the way we have been treated since moving in herennAfter telling this woman exactly how I felt about her she issued us a non renewal of our lease that isnt up until August and we are not insulted we wouldnt ever look into this property again even if they were willing to pay us to live herenThis is the worst customer experience I have ever had in any situation And top it off I made the followup mistake several months back of recommending some friends of ours apply here and they were met with a member of the team asking why would you ever want to live here I now understand her sentiment and wish someone had duly warned us as wellnn2 thumbs down WOULD ABSOLUTELY NOT RECOMMEND more ... hide ...

I have lived there for 6 months I left since 3 months and they did not returned my refunds 2019nnIts been 2 years now and they didnt send me my money I called them many times but nothing works with them dont waste yourself here 2021

When we first moved in this place there was bugs and the second place of theres we went to had a mouse we finally caught and killed like they dont clean right before renting to people

Still currently living here waiting to move My daughter couldnt stay here when we first got here due to apartment not heating up My apartment is infected with mice and theyre not trying to do anything about it My stove half way dont work put in a wor Still currently living here waiting to move My daughter couldnt stay here when we first got here due to apartment not heating up My apartment is infected with mice and theyre not trying to do anything about it My stove half way dont work put in a work order and still nobody has came to look at my place Im so done with this place just waiting until lease is up more ... hide ...