Property safety for residents does not appear to be a top priority at Stone Arch Apartments This building has a large private outdoor surface lot for residents across the street from it The parking lot is poorly lit and there are constantly nonreside Property safety for residents does not appear to be a top priority at Stone Arch Apartments This building has a large private outdoor surface lot for residents across the street from it The parking lot is poorly lit and there are constantly nonresidents parking in reserved spots and loitering in the lot In the past 6 months I have not seen anything done by building ownership to deal with this issue This is the area where 4 people were shot on 62522 Hopefully that incident is a wakeup call for building ownership to address the issue more ... hide ...

Ive previously lived at these apartments for 3 years and had a great experience Recently I was thinking of living here again I had been trying to get in contact with the office four days straight regarding an apartment I was interested in I called Ive previously lived at these apartments for 3 years and had a great experience Recently I was thinking of living here again I had been trying to get in contact with the office four days straight regarding an apartment I was interested in I called during business hours daily left a voicemail signed up for text notifications and attempted to schedule a tour and never heard back I then decided to try my luck at visiting the office in person Turns out the hours posted on here are completely different than hours posted at the office They were closed So I showed up at the office again today hoping that I would finally be able to get in contact with the leasing office I shouldnt have ignored the red flags but this time I was finally able to speak with someone at the office I began the conversation with the interest I had in a few specific apartments and instantly the lady acted like she didnt know what I was talking about I then showed her the screenshots of the floor plans from the website that are available for move in and she then said that the website is completely wrong and it cannot ever be updated Without asking me any questions about my qualifications she instantly told me that I did not qualify and that the apartments were not available After she told me that I did not qualify she told me that there is an income requirement Weird that she assumed that I did not qualify before she knew my income Overall the communication was very degrading and it was such a waste of time This is the worst experience Ive had by far This new management is super unprofessional and the entire process seemed that they were pushing away potential residents rather than welcoming new ones These apartments have gone completely downhill And after this experience I am happy that I didnt sign a lease and live here again more ... hide ...

We are just moving in however I want to say that from beginning this has been a super team to work with Alex is a very clever and proactive agent as well the other office staff and Maintenance team have been awesome We love our unit and love the loc We are just moving in however I want to say that from beginning this has been a super team to work with Alex is a very clever and proactive agent as well the other office staff and Maintenance team have been awesome We love our unit and love the location and it is actually very clean organized and well maintained around the parking and property I so far am impressed more ... hide ...

Fair Pricing mindful neighbors and great management

Great location and a very courteous and responsive staff