They owe me an apartment or 800 I have yet to receive either Told me that I would be issued a refund but everytime I call them they hurry up to get me off of the phone tell me that someone is looking into my refund its been over 2 months On the day They owe me an apartment or 800 I have yet to receive either Told me that I would be issued a refund but everytime I call them they hurry up to get me off of the phone tell me that someone is looking into my refund its been over 2 months On the day that I was supposed to move into my apartment I was told it wouldnt be ready for another month Did they offer any accommodations Nope Pay for the hotel I had to stay in for over a month Nope And the least they could do is issue my 800 back as quickly as they took it But nope no one ever wants to discuss this issue I see Ill have to take it a step higher to get my issue resolved Even the general manager is unprofessional unbelievable more ... hide ...

Trash dont ever move here Management is horrible and place is infested with roaches

So this is a retraction and edit of my last negative review Since the new management has come in I have been getting things done and in a timely manor I told them the dishwasher fell off the secure part that holds it up They came and replaced it as w So this is a retraction and edit of my last negative review Since the new management has come in I have been getting things done and in a timely manor I told them the dishwasher fell off the secure part that holds it up They came and replaced it as well as fixed a draining issue with it I had not known existed They come by for routine bug sprays I told them the fridge was making a creepy loud noise they heard it while repairing the dishwasher and replaced that too The outside of my window was broken put in a request for that took a while but because they have to use an outside company but now my room is toasty and warm again I told them the AC unit goes in and out and works when it wants to they had someone come out the same day I am really impressed with the new management and how timely they are getting things done They offered to move me into one of the newly remodeled units unfortunately with the rent going up middle of the year I could not afford movers for a last minute move more ... hide ...

The inside view of my apartment makes up for the outside Maintenance is so so you have to go to the office to report work orders but they work under the management team so they do as they are told I sure The parking is who ever gets home first There The inside view of my apartment makes up for the outside Maintenance is so so you have to go to the office to report work orders but they work under the management team so they do as they are told I sure The parking is who ever gets home first There are more then enough cockroaches outside even worse at night I dont sit on my balcony anymore at night All thorough summer move in date is May 2021 my AC has been awfully struggling to cool this small apartment One of the maintenance workers told me I had a freon leak still not fixed The last work order I was told an AC contractor was suppose to come fix it not happened that was a month ago As of last night my temp has been on 67 never moved and it was 78 this morning it dropped to 73 There is absolutely no air moving through my vents when I called the emergency maintenance line I was told because temperatures outside are under 85 its not an emergency and someone will fix it on Monday Ok My door does not close all the way I have to open it some just so I can lock it I did receive a new dishwasher because the first one leaked and the spinner kept flipping out and got burned on the heating element in the dishwasher My apt is a 3bedroom large you would think storage would be no problem but you have no space to put linen or pantry space In my kitchen I have a small double door cabinets over stove a small double door cabinet over the fridge and 1 large double door cabinet on the wall beside the fridge 1Large double door cabinet under sink The 2nd dishwasher is still leaking so the wood under the cabinet has funny smell My kitchen sink window is missing the bottom ledge of the window There is an onsite laundry unit but I have never used it No washer and dryer is a major inconvenience for me I left a homeless shelter with my family before moving here after my home was sold due to COVID I cried so many nights because I have been ignored by management and even Newport News housing authority There were so many red flags upon moving in but the shelter only gives you a small time frame to move Im sure they knew I had no optionsnMy life had to continue so I couldnt allow these mishaps to take what strength I have to fight for my familyI still report findings and will do so until move so I want be charged for any already existing damages I hope this truthful review helps someone more ... hide ...

I personally loved the experience Everything so smooth everyone so friendly The new management really mean business yet very welcoming Renovations in the area due to so many updates