THE RESERVE AT LENEXA APARTMENTS

Apart from the one of the dumpster, all these photos are of my apartment on move-in day. The place was not well-maintained, with litter on the ground, overflowing dog waste bins and a trash compactor that overflowed every weekend. Also, our apartment Apart from the one of the dumpster, all these photos are of my apartment on move-in day. The place was not well-maintained, with litter on the ground, overflowing dog waste bins and a trash compactor that overflowed every weekend. Also, our apartment was scarcely insulated but we had to pay an expensive rent for it - more than $1000/month for a 2 bed 2 bath lacking any updated features and in poor condition. In comparison to Leawood apartments of similar size, I paid the same price but those were fully renovated and well-maintained. The only advantages were that it was livable; safe surroundings; close proximity to Lenexa city center (which is an enjoyable area); and Shawnee mission park. The management wasn't too strict either despite being pricey for me. Plus, when I moved out they worked with construction company to clear up my way so furniture could be taken out without much hassle - which I highly appreciated! In summary: mediocre apartment with great location features; nothing extraordinary nor horrendous either. more ... hide ...

I have never had so much trouble with an apartment complex I dont even live at I applied about 7 weeks ago When me and my boyfriend went in to tour the apartments we liked the area but felt very uncomfortable with the whole process The lady that show I have never had so much trouble with an apartment complex I dont even live at I applied about 7 weeks ago When me and my boyfriend went in to tour the apartments we liked the area but felt very uncomfortable with the whole process The lady that showed us around didnt seem very knowledgeable I was having to pull information out of her about the apartment normally places try to sell you on applying but it was just really hard to get information I though maybe she was new but shes like the main girl in there If I didnt do my research on the property before going I would have been clueless After looking around the property we decided to apply I explained to the office that I owed money to another apartment complex from years ago but have been making payments I asked if this would be an issue with approval Cause if it was I wasnt going to give them money I was told it shouldnt be an issue so we turned in our application about two days later I was told we were denied which was frustrating considering they said that shouldnt be an issue but that was why we were denied I also took almost all my money out of savings to apply so theres money down the drain The 250 security deposit was supposed to be given back so I asked the lady Same one who gave us a tour how I get my money The only thing she said was it would be mailed to me and then she spouted off half of my address quickly and ended the call About two weeks later still nothing So I call again I talked to someone and explained the whole situation THEN I was notified that it takes 30 days from the request to get your money because it comes from corporate Apparently they didnt submit a request until almost A WEEK after I applied Its now been over 30 days and STILL nothing I call AGAIN and was notified they didnt put my full address in I now have to wait possibly ANOTHER 30 days just to get my money back Im so frustrated by this Yeah its only 250 but for me that makes a huge difference and also could have covered my Christmas shopping If you have ANY bad rental history Even if its from a long time ago Dont waste your money on this place After this experience Im thankful we arent going to be living here Im not someone that normally writes reviews or complains ever I would give zero stars if it was an option more ... hide ...

Make sure when you sign your lease its correct As Im moving out Im being told the deposit amounts on your lease are wrong and Im sorry I dont remember what I paid but when a lease is signed by both parties youd think it would be correct Also they put Make sure when you sign your lease its correct As Im moving out Im being told the deposit amounts on your lease are wrong and Im sorry I dont remember what I paid but when a lease is signed by both parties youd think it would be correct Also they put on my lease I paid a 300 pet deposit nothing mentioned 100 was nonrefundable and now Im being told my lease was wrong on that too Then I put a 50 deposit on two garages and since they only have record of one I only get one deposit back This place is crooked No response from Zarco the management company either Oh And I lived without my central AC unit in July for a week because it is too hot outside for maintenance to work on it Dont rent here youll be sorry more ... hide ...

Helped a friend move in and these are some examples of what she encountered The person in the office at the time didnt seem to care when we brought this up to her She did not even offer to call maintenance to fix the bathtub issue She just gave the n Helped a friend move in and these are some examples of what she encountered The person in the office at the time didnt seem to care when we brought this up to her She did not even offer to call maintenance to fix the bathtub issue She just gave the number and told my friend to call Very poor customer service Apartment was NOT move in ready and was dirty The maintenance man who showed up was prompt and courteous which was the only good thing I can say about this complex more ... hide ...

This is a great apartment complex The apartments are very beautiful and spacious The best part is the office staff Tierney does an amazing job I literally watched her open the door for people getting packages like 20 times while applying and she r This is a great apartment complex The apartments are very beautiful and spacious The best part is the office staff Tierney does an amazing job I literally watched her open the door for people getting packages like 20 times while applying and she remembers every tenants name I was amazed by that She stayed late for me one day when she didnt have to just so I could view an apartment She genuinely cares about peoples concerns and is very kind She doesnt make the process of applying daunting in the least bit Id been to a couple of nearby apartments prior and was so turned off just by the customer service and The Reserve does not give off those negative vibes Michelle is also great Very friendly and kind They have updated apartments as well that are luxurious I think anyone would love to live here You should definitely check this place out more ... hide ...