The Reviews are 100 accurate Absolutely NOBODY answers the phone What a joke Ive been trying to to contact them for 2 weeks now They really need new Management

I love the Office Staff and the ApartmentsProperty Ive had ZERO issues

My son has been trying to turn in an application for weeks now and everytime he goes by the office during business hours nobody is ever there He has called and left a message and never got a return call

Me and my friend have been trying to get ahold of this place for two weeks now We go periodically during their hours of operation no one is there No one answers the phones No one has emailed back Three emails have been sent What in the world is g Me and my friend have been trying to get ahold of this place for two weeks now We go periodically during their hours of operation no one is there No one answers the phones No one has emailed back Three emails have been sent What in the world is going on more ... hide ...

If I could rate it 0 stars I would My rent was supposed to go up 42 my second year here but due to covid they said they wouldnt raise my rent and I signed my lease for the same amount I paid last year That was 3 months ago The first month I paid my r If I could rate it 0 stars I would My rent was supposed to go up 42 my second year here but due to covid they said they wouldnt raise my rent and I signed my lease for the same amount I paid last year That was 3 months ago The first month I paid my rent my online ledger was overcharged by 42 I called the main office and got no answer or response to the voicemail I left Typical for any time Ive reached out to the office I finally had to go to the office and wait until I saw the property manager going to her car She told me shes busy and cant drop everything just because she thinks I might call her She did fix the ledger and I paid my rent Last month the second month in my new lease I was overcharged again I paid the amount I owed according to my lease and left a voicemail to fix it I havent seen her on property to try to catch her in person This month when I went online to pay my rent the 42 overcharge from last month was forwarded and there was an additional overcharge of 42 for this month I tired to pay the amount I should owe and the site will only accept payment if I pay the entire ledger balance and give them 84 that I dont owe them Also I had a storage unit that I signed and agreed to pay 25 a month on I was continually charged 30 The property manager said 30 is the rate and she wrote in the wrong amount but since the paper I signed in my lease said 25 she would credit my account ledger 60 for the overcharges for the year I have reminded her of this several times and I have never seen the credit I can never reach the property manager and she never returns my calls When I call Herman Kittle the company that owns crosswinds Im only given the option to leave a voicemail and I never get a return call I live here because of the affordability for the area I live in If I could afford somewhere else theres no way I would have renewed my lease more ... hide ...