I contacted them to get information and arrange a tour, and the person I talked to, Bianca, was friendly and helpful. The same day, I received an email from Crystal. She said that the apartment we wanted would be available at a later date than what B I contacted them to get information and arrange a tour, and the person I talked to, Bianca, was friendly and helpful. The same day, I received an email from Crystal. She said that the apartment we wanted would be available at a later date than what Bianca had told me, and the rent would be higher as well. She said there were no units we could view in person, but she sent a video of the one we were interested in. The unit seemed okay, but a bit pricey for how outdated it was, yet the facilities seemed like they made up for it. However, upon further investigation, I found numerous negative reviews about parking, cars being towed and other maintenance problems. I mentioned my concerns to Crystal, but never got a response. If they take criticism from potential renters so badly, they should try and fix these issues or at least tell me they're doing something about it, instead of just ignoring me. This place looks unprofessional and not worth the hassle. I'm so glad I backed out. more ... hide ...

Horriable place to stay I wish I could give tbem a zero A one star is being too nice The agent Natasha Williams is the worst I got a dirty apt lied about everything The place was not worth 1300 a month all old appliances I had to raise hell and they Horriable place to stay I wish I could give tbem a zero A one star is being too nice The agent Natasha Williams is the worst I got a dirty apt lied about everything The place was not worth 1300 a month all old appliances I had to raise hell and they replace everything the living room floor caving in The master shower was so Squeaky I use too think I would fall through the floor just a bad experience I when that lease was over I took off to bigger and better more ... hide ...

Fitness room should be more assessable for those individuals that work during business hours This should be looked into for accommodation for the tenants Overall friendly community and good looking landscaping

I wanted to put it on here that the property manager Miss Argentina really went to bat for me about a wrongful toll She didnt have to she was very courteous and understanding and Got the fees reduced She went over and beyond to help me out thanks

I gave 3 stars because overall my apartment is nice I have been here almost 4 years In home washer and dryer huge balcony plus storage central air and I have never felt unsafe However the office staff is a different story there has been a pretty sign I gave 3 stars because overall my apartment is nice I have been here almost 4 years In home washer and dryer huge balcony plus storage central air and I have never felt unsafe However the office staff is a different story there has been a pretty significant turnover rate which states a lot As far as maintenance I dont have many complaints for the most part they are on time and proactive and a lot of times they have much better communication then the leasing office However currently I have been without air for almost 5 days on the 3rd floor As you can imagine my unit is hot a humid reaching as high as 89 degrees in home I have reached out to the leasing office multiple times concerning this issue and nothing has changed Understandably it was a holiday weekend so Im sure they were busy but living in a 80 degree unit is almost unbearable The office staff was very rude and condescending Yesterday I call multiple times to insure my air was fixed by the time I came home It was their first day in office after the holiday and I was assured by maintenance it would be fixed First I was told I wasnt even on the list to be fixed after calling for 4 days straight speaking with multiple agents If that wasnt frustrating enough after I was added to the list and called later to follow up I was told that there was no way of knowing if maintenance had been in my home When I asked the agent on the phone how that could be she had no real explanation other then we will only know if its been fixed when you get home When I expressed to her that it didnt seem right for staff to enter units with no record she proceeded to get sarcastic with me and began addressing me as a child calling me pet names with no real concern for resolution Even after speaking with a manager about her unprofessionalism and my frustration with a hot and humid home nothing has been done I am now moving into day 5 with no air and it has been very difficult for me and my 6 yr old to be comfortable in our own home This is probably the worst situation Ive had to deal with with maintenance not being prompt but as far as the office staff it is a regular occurrence to experience insulting behavior Fortunately I dont have to deal with them often as they have online payments but when I do I can expect everyone to always be on a different page As well as sarcastic and condescending tones with little professionalism when it comes to problem solving and making sure tenants are happy more ... hide ...