My experience has been pleasant and satisfactory. Angie, the new property manager, has informed me of the changes in a considerate and respectful manner. She even goes out of her way to assist tenants who don't speak English by translating documents My experience has been pleasant and satisfactory. Angie, the new property manager, has informed me of the changes in a considerate and respectful manner. She even goes out of her way to assist tenants who don't speak English by translating documents into Spanish. All notifications are provided with ample notice and explanation. My husband and I are relieved that the water bill is now more affordable and accurate compared to the previous administration. Angie and her husband have done an incredible job on the property; everything is spic and span, the lawn is green and well-maintained, and the pool looks great. In less than a year, there have been impressive changes. Now, there is a feeling of respect, peace, and integrity that was not present before. We want to thank Angie and her husband for all the hard work they put into making the complex so lovely. They are doing a fantastic job. Thank you for being polite and for the beautiful work. Babet G. / Osniel.O more ... hide ...

Not sure what the bad reviews of about this place are for First of all this is Golden Gate not the grand villas on Gulf Shore Blvd or any of the quarter million dollar HOA communities in the area Expectations should be lowered unless youre willing to Not sure what the bad reviews of about this place are for First of all this is Golden Gate not the grand villas on Gulf Shore Blvd or any of the quarter million dollar HOA communities in the area Expectations should be lowered unless youre willing to pay 4 times the rent of Oaks at Naples There arent any security gates that require passwords or secret handshakes with guards in a little toll booth There isnt any valet parking in a temperature controlled parking garage And there sure isnt a towel boy standing by the pool waiting to hand you a 900 count Egyptian cotton towel that was steamed to a perfect 120 degrees using natural spring water to eliminate the impurities of cheap beach towelsnnThe Oaks at Naples is a surprisingly affordable apartment complex in the midst of several upgrades In the 2 weeks that Ive been here the lighting in the hallways have been updated to LEDs instead of dingy flickering tubes It was obvious the next day as to the difference in the halls Security locks have been installed in all the doors and each outer door has a camera to added protection Being on the edge of Green Blvd and Collier helps with visibility instead of being tucked back into the trees in a secluded area like the other complexes down the road Ive seen some of those complexes they must have a lenient pet policy because of all the turkey vultures gathered by the overflowing dumpsters in their dark parking lotsKeeps the rats away I guess The lighting in this parking lot is quite bright at night so I feel my vehicle is as safe as could be for the area and I havent seen any overflowing regular or recycling receptacles or turkey vultures Frogs yes but not vulturesnnAs for the size of this one bedroom apartment that was the ultimate selling point for the money Anything in Fort Myers in the same range or higher is at least 2540 smaller This is by far one of the larger one bedrooms Ive ever rented The bathroom is a little on the small side but its a room for doing your business not entertainingnnIt is a little dated the cabinets would use some retooling but the marble countertops are nice Mine even had a brand new refrigerator and dishwasher No more wondering what the mystery stain is in the freezer or wondering why the dish rack are rusted out Tile floor throughout is easy to clean No problems with the two patio slider doors either although they are the only source for windows in the apartment Not a complaintnnAs for Angie well I dont hold it against her that shes from the upper Midwest So am I I found her quick to respond to my emails prior to signing a lease and answered all of my questions thoroughly She kept in touch as I made my move to Florida to let me know the status of my lease approvals even letting me know ahead of time about a potential issue with my first choice of residence By the time I arrived everything was taken care of She is quite knowledgeable and professional but also very friendly thats the midwest thing I know nothing of the actual property company that she works for but she represents it well All paperwork was easy to understand including information regarding the online portal for maintenance and bill payment Even after moving in texts from the office regarding change of hours maintenance etc are timely and to the point Its a good way to keep in touch with the residentsnnMaintenance is quite visible Each morning I see him canvassing the grounds for rubbish and obstructions A casual conversation with him in the parking lot over a trivial maintenance issue was completed promptly and politely again with prework and post work phone calls to let me know the progress of the issue and to check on my satisfaction He is also hard at work rehabbing the vacant apartments for new tenants He is just as polite and upbeat as AngiennNot sure if the trees are oaks but Ill let that slide more ... hide ...

This place is one the worst of the worst I am not one to complain i been living at the Oaks with my parents for 10 years plus and we have been great tenants who paid rent on time and never complained But this new manager is horrible mind you the one This place is one the worst of the worst I am not one to complain i been living at the Oaks with my parents for 10 years plus and we have been great tenants who paid rent on time and never complained But this new manager is horrible mind you the one before her was not so great but this new one so Called Angie is beyond repair Working in property management as property manager myself my job is basically to make sure both of my renters and my owners are happy I called them my because i treat them all like normal human beings with respects nnThis property management that is with the Oaks Apartment never returns their phone calls theres no way to email and no other form of communication The manager at the office now always gives my father an attitude when he goes to the officennI told my dad to please go to the office ask the manager for the lease and bring it back home so i can read it after work and make sure that we all understand it correctly before we all sign it The manager so called Angie told my dad that I need to stop by the office to sign the contract I called her and left a voicemail letting her know that my father is not signing the lease for me we just simply need to read the lease before we all sign Of course by law landlordmanagement company are suppose to provide the lease with rules and regulations before a tenant sign and they have any questions the tenant has rights to ask those questionsnnOh yes one time my father went over to the office one day to ask for a stove because the one that was given to us the oven was never working Angie flat out told my dad that if theres any maintenance issues that we need to fix it ourselves I mean come on that is a very disrespectful thing to say to a renternnThis management company really needs to accommodate their tenants I dont care who you are or where you come from every tenants deserves to be treated with respect and dignity more ... hide ...

Good thx to God