My fianc© and I have been residing here for the past two months and it has been a pleasant experience so far. Carmen has been exceptionally helpful with our application process and is a very understanding person; she is clearly devoted to the local My fianc© and I have been residing here for the past two months and it has been a pleasant experience so far. Carmen has been exceptionally helpful with our application process and is a very understanding person; she is clearly devoted to the local community. It can be slow at times in regards to replies or requests, which is probably due to the shortage of staff, but that is nothing to complain about given how friendly everyone is. My main issue is the condition of our building, particularly our side of it. We are situated at the far end of the complex, so it is possible that it is not given as much attention. The hallway in front of our apartment frequently has a strange odor and is filled with rubbish and spoiled food. Even though Carmen has taken notice of it, the smell remains and it can take weeks for the garbage to be cleared away. My fianc© has a toddler who visits every other week and he has asthma and is sensitive to smells, which can give him headaches; this problem needs to be addressed. We plan on staying here for a long time and may even upgrade to a two-bedroom in the future. more ... hide ...

The Staff is very rudeNot very private environment there are homeless people who come in a sleep under the stairs Has a very bad Spider and ant issue Not able to use Xfinity or other great cable services

Okay so let me tell you my land lord name is Mrs CARMEN AND WHEN I TELL YOU THAT LADY IS AMAZING YALL 10 TOES DOWN SHE IS AMAZING Ive never had a landlord so understanding and compassionate as her She is more than my landlord she is my personal frien Okay so let me tell you my land lord name is Mrs CARMEN AND WHEN I TELL YOU THAT LADY IS AMAZING YALL 10 TOES DOWN SHE IS AMAZING Ive never had a landlord so understanding and compassionate as her She is more than my landlord she is my personal friend that i did not know prior to move in she has helped me and my family from day one get into our apartment When times got tough for my family and I she went above and beyond to help us And she supports small businesses I mean shes beyond trust worthy nice friendly not pushy like some landlords really chill and layed back and very professional Yall she works hard and you can tell she loves her job and that makes staying here at westridge even more enjoyable The apartments are well kept we have an amazing maintenance leader his name is Tom hes been here helping us from day one Hes also hard working and so darn laid back so it doesnt make you feel uncomfortable like some apartments do when the maintenance people come around Now there are other maintenance people that are just amazing also I just dont know there names Overall our community is safe stress free and worth investing inonly downfall is those darn keys for opening the main doors lol nnOh yea ps yall I read a whole bunch of the reviews that are negatives talking about spending extra money and what not but first off all that is advised to you at the beginning before you sign your leaseand if people read their lease they would also read it as well Everything we are charged for is either told to you upon move in and also explained and outlined in your lease I mean nothing is hidden nothing is scamming none of that and for people to have the heart to say that its just mind boggling Mrs Carmen is the most honest person I have came across in this landlord business and she is very loving and yes I wont lie sometimes its hard to reach someone at the office but there is only the manager and assistant who are also managing other locations so these women deserve an applaud for doing the best they can with what they are provided with and doing a darn well job at that more ... hide ...

Carmen the manager at Westridge is a complete RockStar She is always willing to help in anyway that she can Thank you for all that you do for your residents this makes living at WestRidge feel like home

Maintenance crew are the greatest Manager is awesome she does amazing things for the community Great place to call home