My mother has been having issues with the office staff at her residence. She paid her April 2020 rent on April 3, but received a rent increase letter dated April 7 (but received it on April 8). The letter indicated that she had 10 days to pay the ren My mother has been having issues with the office staff at her residence. She paid her April 2020 rent on April 3, but received a rent increase letter dated April 7 (but received it on April 8). The letter indicated that she had 10 days to pay the rent or she would be evicted. She called the office multiple times on April 8 and left a voice mail, and then called again on April 9, but no one answered. My son tried to call using his 336 area code number, but still no answer. When my mother called again, someone finally answered and we did a three-way call, asking to speak to Michelle, the property manager. We were refused, and told that Michelle would call my mother back at her convenience. more ... hide ...

I have lived at Willow Oaks once before and moved back the maintenance man Rush was great and mangers were wonderful a few years ago the grounds were well kept one thing a couple neighbors plays loud car music early in the and late at night some ti I have lived at Willow Oaks once before and moved back the maintenance man Rush was great and mangers were wonderful a few years ago the grounds were well kept one thing a couple neighbors plays loud car music early in the and late at night some times when going out and coming in Feb 14 2021 updateI see the description says pet free on the website I have seen rottweiler and pitbulls here also other dogs lately Spring and Summer is a walking concern for me now more ... hide ...

I have been living at willow oaks for 6 years and have never seen so much laziness in my life after ms Green mr rush and the other guy left They were so good to my family I refuse to take anymore Michelle and all the others in that office are lazy an I have been living at willow oaks for 6 years and have never seen so much laziness in my life after ms Green mr rush and the other guy left They were so good to my family I refuse to take anymore Michelle and all the others in that office are lazy and inconsiderate of others I have called them numerous times about my rent and about my not having a job and they refuse to answer the phone I worked a 12 hour shift job and couldnt make it to paying my bill until a day after the 5th and the letter that was sent to me about me not paying my rent on time was very rude and harshly worded I had asked for numerous things to be fixed in my home that still isnt fixed til this day and I am very disappointed They wont fix anything around here but still have matainance riding around doing nothing more ... hide ...

I need for corporate to contact me as soon as possible or send me the information to contact them It literally makes no sense the trouble you have to go through to get answers to ANYTHING

Lived here for about 3 years Great management Mrs Newman then Mrs Greene Great maintenance Brian and Mr Rush Once Mrs Greene left It went down hill The new manager was young not to friendly was not there for the people at ALL I lost my job Then start Lived here for about 3 years Great management Mrs Newman then Mrs Greene Great maintenance Brian and Mr Rush Once Mrs Greene left It went down hill The new manager was young not to friendly was not there for the people at ALL I lost my job Then started York for GCS as a sub I even called and left a message at corporate trying to figure something out never received a call back Had to move never had to deal with this before Now its on my credit more ... hide ...