I shifted to a different managing agency initially and they turned out to be great. However, this place has changed management companies three times in less than three years. The most recent one, Birchstone, is by far the worst. They don't reply to e I shifted to a different managing agency initially and they turned out to be great. However, this place has changed management companies three times in less than three years. The most recent one, Birchstone, is by far the worst. They don't reply to emails and the one person I have encountered seemed confused when I was asking a question. When I tried to renew my lease, I asked to keep my reserved spot; however, there was nothing in the agreement apart from the charges. I sent a message twice from the resident portal, but they didn't look at it until I visited their office. Even then, I didn't get a response for a couple of weeks until I followed up again. The same person seemed to struggle understanding what I was asking and then I was told to call the after-hours number. Not only did my rent jump up significantly, but it appears they are overcharging me this month. They also took away the reserved parking sign earlier than they should have, so they pocketed more money without providing the service I paid for. I would advise you to stay away from this place as the management is terrible and I wouldn't be surprised if the situation gets worse before I leave. more ... hide ...

I was disappointed with the new management company that took over my old one. Their practices were shady and communication was poor. I waited over a month for my security deposit to be refunded and it took a lot of effort to get them to do so. I was I was disappointed with the new management company that took over my old one. Their practices were shady and communication was poor. I waited over a month for my security deposit to be refunded and it took a lot of effort to get them to do so. I was also surprised to find out that they had assessed a cleaning fee that was not in accordance with state law. Overall, I would not recommend renting from this company. more ... hide ...

Quick maintenance response but a little rude dog park sucks since the lawn care people never checked the grass they always avoid that area and also the grass by the tennis courts Parking is crazy if you come late youll have to park a good way down an Quick maintenance response but a little rude dog park sucks since the lawn care people never checked the grass they always avoid that area and also the grass by the tennis courts Parking is crazy if you come late youll have to park a good way down and theres reserved spots that arent being used instead or removing them they could open those back up Nice people at the office so far more ... hide ...

Just completed an 18month lease and signed up for another 12 months This place has friendly staff and amazing maintenance that responds in a reasonable time frame Has option to set a priority level as well Online payment option is convenient and amen Just completed an 18month lease and signed up for another 12 months This place has friendly staff and amazing maintenance that responds in a reasonable time frame Has option to set a priority level as well Online payment option is convenient and amenities are great The gym is kinda small and if needed to use there is no specific way to save time and know if it is already occupied or not before actually going and seeing it yourself I think they should have a phone app that would do those functions in realtime or integrate it on there website Other than that I had no other issues as a long term resident here more ... hide ...

I was literally attacked in my apartment by a room mate of mine I had to call the police and i filed a report When I told the leasing apartment they made it very clear they didnt care and wouldnt do anything about the situation to make me safer They I was literally attacked in my apartment by a room mate of mine I had to call the police and i filed a report When I told the leasing apartment they made it very clear they didnt care and wouldnt do anything about the situation to make me safer They told me they would give the person who attacked me access to my apartment again and again and wouldnt move me to a different apartment or let the attacked off the lease The manager Charles barely listened when I came with answers on how to feel safer Now that im trying to move out they wont even let me put a 60 days notice They wont respond to emails They barely pick up the phones Dont live here over priced and unsafe more ... hide ...