The units are very nice spacious management is amazing the available amenities included in the lease are great parking isnt too difficult access to public transport is beyond convenient the area is nice and access to the local shops eateries is als The units are very nice spacious management is amazing the available amenities included in the lease are great parking isnt too difficult access to public transport is beyond convenient the area is nice and access to the local shops eateries is also convenient The gym could use more equipment and the rooftop is smaller than pictured on the website This place has the potential to be considered upscale However some of the low income tenants decrease the value The building has been recently subjected to vandalism unsightly loitering and an overall lack of concern for the common area cleanliness If those three things improve itll be worth 5 stars in no time more ... hide ...

Im just writing to inform you of a phone call I just experienced with your receptionist She was completely unprofessional and rude Answered the phone on speaker and was shuffling things loudly in the background Cold and detached When I explained to h Im just writing to inform you of a phone call I just experienced with your receptionist She was completely unprofessional and rude Answered the phone on speaker and was shuffling things loudly in the background Cold and detached When I explained to her that I could hardly hear her she replied back with Im literally on the phone without regard or any concern that I could hardly hear her She continued to shuffle things around in the background while still on speaker It was the most unprofessional and awkward experience I have ever had trying to inquire about a property I was calling interested in the one bedrooms and she then told me theres a year waitlist and hung up on mennJust thought you should know who the voice of your business isnnThanks more ... hide ...

The apartments themselves are gorgeous and set at a perfectly reasonable price for the location Many of them have different layouts and theres tons of spacebig closets bathrooms ceilings and pantries with automatic lights Perfect if you like the open The apartments themselves are gorgeous and set at a perfectly reasonable price for the location Many of them have different layouts and theres tons of spacebig closets bathrooms ceilings and pantries with automatic lights Perfect if you like the open space concept for a home The energyefficient amenities include a dishwasher an inunit washerdryer twoinone wish it was slightly bigger central heating and AC rooftop access a basement common room and a gym limited equipment There are multiple staircases exitsentries elevators and a rampwhich is ideal for handicapped individuals and easier for moving A perfect home if you like the downtown Troy area and walking distance to restaurantsbars bus stops farmers markets etcnnParking is first come first serve which can be a little hectic on weekends but theres usually space at the Browns parking lot Since the apartment is so spacious the heating and AC can be very loud as theres a duct that reaches around the unit The trash room is a dark closet at the end of a hallway on each floor Since theres no ventilation its basically a closet it often stinks and is often infested with bugs during the summer Would be more efficient if they built a trash shute insteadnnThe management was super friendly and understanding however very unprofessional They fail to answer their phonesvoicemails and though their schedules are posted for tenants convenience its unclear if theyre actually in office or not property manager runs other MMS building in Cohoes Email is the best way to contact them but at times they often answer the next business day or a couple days afterwhich can be stressful if theres an immediate issue They have lost numerous checks of mine rent and security deposit and at times there was a blame game of who was responsible for the mistake financial operations vs property management Maintenance can be hard to reach as well as theres no direct number for themnnWhen renting be very sure to inquire on noise and neighbors The building itself does have some brick walls but other walls connecting to other units can be very thin In my case we often heard neighbors coughing loud bass speakers and sometimes a heavy smell of cigarette smokewhich theres a no smoking policy set in place My roommate and I personally had a corner apartment We didnt think the noise would be that bad as we only had one next door neighbor but we were wrong Theres a quiet time rule also set in place but not often followed by tenantsnnIn all management neighbors and some dysfunctions of the amenities were the reasons for the twostar rating but in generala very beautiful place if you like the downtown Troy area Minimal crime around the area for those of you concerned more ... hide ...

New Updated Loft Apartments Cathedral ceilings Up to Date Electrical Plumbing Heating systems are Bosch Hot water combiunitsUp to date Central Air conditioning systems

I am sure this apartment is beautiful and a wonderful home I was interested in looking to rent this unit however the rental management is unprofessional Please be aware before contacting the rental property