I have lived in this hotel for over a year and a half, and have never had a bad issue with the staff. They are always willing to help and are very friendly. The bugs are rarely a problem, and the only time I ever had an issue was when the air conditi I have lived in this hotel for over a year and a half, and have never had a bad issue with the staff. They are always willing to help and are very friendly. The bugs are rarely a problem, and the only time I ever had an issue was when the air conditioning went out in my room. The hotel is affordable, and I would definitely recommend it to anyone looking for a place to stay. more ... hide ...

They charged us 67 4 times in one month for internet and thats 340 for internet in ONE MONTH for internet they claim is free wiifi and on top of everything the Manager is racists or sum n because she hates to see a white annblack couple together sh They charged us 67 4 times in one month for internet and thats 340 for internet in ONE MONTH for internet they claim is free wiifi and on top of everything the Manager is racists or sum n because she hates to see a white annblack couple together she will do everything in her power to up charge and get you kicked out like she did us Dont go to the one on river watch NoTWORTH IT more ... hide ...

If you are a travel manager or in any way involved with coordinating accommodations for work crews that will be on the road from a week a month or even a year youre not going to work with a better person than the GM of this Woodspring Augusta Riverw If you are a travel manager or in any way involved with coordinating accommodations for work crews that will be on the road from a week a month or even a year youre not going to work with a better person than the GM of this Woodspring Augusta Riverwatch LaShawn is professional shes very quick to respond to emails or calls and moves worlds to accommodate last minute arrivals even if theyre coming in sameday during the Masters Weve had what started with one crew thats blossomed into three with no more than a days notice before each one comes rolling in and LaShawn makes it happen In this line of work that speaks volumes and is very much so worth acknowledging I look forward to continuing our partnership until this job is finished and connecting on any future ones that may come up in the Augusta area more ... hide ...

I encountered a problem during my stay at the property for the Masters and while it wasnt 100 the hotels fault the GM LaShawn treated it as if it was took my call on her off day and immediately handled and resolved the issue to my satisfaction And s I encountered a problem during my stay at the property for the Masters and while it wasnt 100 the hotels fault the GM LaShawn treated it as if it was took my call on her off day and immediately handled and resolved the issue to my satisfaction And she said she would make sure to use the problem and resolution as a learning experience for her team to better empower them to address it if a similar situation should ever arise again Very good customer service and team management Well done LaShawn more ... hide ...

Ms Lashawn has this place looking fantastic Staying here every time I come to Augusta